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AIDS as chronic illness: epidemiological transition and health care in south-eastern Botswana
Item type: Journal Article • Journal: African Journal of AIDS Research • Authors: Julie LivingstonThis paper suggests that people in south-eastern Botswana experience the AIDS epidemic as part of a recent epidemiological transition in which rates of chronic debilitating illness have risen, even as the degree of acute infectious disease has fallen (HIV/AIDS aside)... -
Needlestick injuries in an era of HIV: technical and personal aspects
Item type: Journal Article • Journal: African Journal of AIDS Research • Authors: Marion Stevens David DickinsonHospitals are workplaces in which HIV has double significance. Needlestick accidents link patients, healthcare workers and cleaning staff through the risk of occupational exposure to HIV. Additionally, concern over needlestick injuries may embody HIV stigma, discrimination and fear. This paper... -
Fertility desire and family-planning demand among HIV-positive women and men undergoing antiretroviral treatment in Addis Ababa, Ethiopia
Item type: Journal Article • Journal: African Journal of AIDS Research • Authors: Wossenyelesh Tamene Mesganaw FantahunLittle information exists about desire to have children and family-planning use among HIV-positive individuals and how this may vary according to individual, social, health and demographic characteristics, especially in developing countries. To assess these topics in Ethiopia, a facility-based cross-sectional... -
Procedural sedation and analgesia for out-of-hospital breast surgery: an overview of the procedural sedation and analgesia technique
Item type: Journal Article • Journal: Southern African Journal of Anaesthesia and Analgesia • Authors: AJ Louw --- ,Out-of-hospital surgical procedures are a rapidly growing market. This has led to surgical procedures that were previously limited to the hospital operating room, with general anaesthesia being performed outside the hospital with sedation and regional anaesthesia. Breast surgery, whether cosmetic,... -
RURAL SCHOLARSHIP SCHEMES A solution to the human resource crisis in rural district hospitals?
Item type: Journal Article • Journal: South African Family Practice • Authors: AJ Ross --- Department of Family Medicine, ID Couper --- Faculty of Health Sciences,Recruiting sufficient health personnel for rural hospitals is an ongoing problem. The Friends of Mosvold Scholarship Scheme in northern KwaZulu-Natal is a locally based scholarship scheme that offers the local community a chance to develop its own human resources for... -
Improving the Use of Lipid-lowering Drugs at Brits Hospital
Item type: Journal Article • Journal: South African Family Practice • Authors: C Van Deventer --- Brits Hospital, C Mokhlele --- Brits Hospital, J Hugo --- Family Medicine, Medunsa,Background When it was found by the Brits Hospital Pharmacy and Therapeutics Committee (PTC) in 2000 that simvastatin was responsible for extremely high costs in a district hospital, it was decided to undertake a quality improvement study to assess and,... -
Doctors' views of working conditions in rural hospitals in the Western Cape
Item type: Journal Article • Journal: South African Family Practice • Authors: MR De Villiers --- Department of Family Medicine and Primary Care, Faculty of Health Sciences, PJT De Villiers --- Department of Family Medicine and Primary Care, Faculty of Health Sciences,There has been a lively debate in the media about working conditions in rural South African hospitals, with a particular focus on staffing and quality of care. From a medical perspective, it has been stated that poorly equipped and managed... -
Implementation Plan for a Midlevel Medical Worker for South Africa. A discussion paper
Item type: Journal Article • Journal: South African Family Practice • Authors: JFM Hugo --- Department of Family Medicine and Primary Health Care, -
How cheap is primary health care? Cost per script at the Heidedal Community Health Centre and National District Hospital in Bloemfontein
Item type: Journal Article • Journal: South African Family Practice • Authors: H Dippenaar --- Department of Family Medicine, G Joubert --- Department of Biostatistics, C Van Rooyen --- Department of Biostatistics,Background: It is essential to manage and budget for primary health care in order to deliver a sustainable, accessible and quality health service to the majority of the population. The aim of the study was to establish the cost per... -
Perceptions of hospital managers regarding the impact of doctors' community service
Item type: Journal Article • Journal: South African Family Practice • Authors: OB Omole --- Dept. of Family Medicine & PHC, South Africa G Marincowitz --- Dept. of Family Medicine & PHC, South Africa GA Ogunbanjo --- Dept. of Family Medicine & PHC, South AfricaBackground: In South Africa, the distribution of doctors is skewed in favour of the urban areas, but it is not uncommon to find many peri-urban facilities in short supply of doctors. In 1997, the South African government introduced compulsory community... -
The clinical spectrum and cost implications of hospitalised HIV-infected children at Karl Bremer Hospital, Cape Town, South Africa
Item type: Journal Article • Journal: South African Family Practice • Authors: CS Schoeman --- Intercare Walmer, MK Pather --- Division of Family Medicine and Primary Care, Faculty of Health Sciences,Background: HIV infection has become a common risk factor for hospital admission and a major contributor to childhood morbidity in South Africa. There remains a paucity of data describing the cost of hospitalisation of HIV-infected children in South Africa. The... -
An audit of PMTCT services at a regional hospital in South Africa
Item type: Journal Article • Journal: South African Family Practice • Authors: EF Orie --- Department of Obstetrics and Gynaecology, South Africa PP Songca --- Department of Obstetrics and Gynaecology, South Africa J Moodley --- Women's Health and HIV Research Group, South AfricaPrevention of mother-to-child transmission (PMTCT) is a major intervention world-wide in the fight against the HIV pandemic, and has resulted in markedly reduced rates of mother-to-child transmission rates in well-resourced countries. -
Breech presentation at a district level hospital in South Africa
Item type: Journal Article • Journal: South African Family Practice • Authors: J Moodley --- Women's Health and HIV Research Group, Department of Obstetrics and Gynaecology, SM Khedun --- Women's Health and HIV Research Group, Department of Obstetrics and Gynaecology, J Devjee --- Department of Obstetrics and Gynaecology,Introduction: The Term Breech Trial has led to obstetricians opting for Caesarean section as the mode of delivery for this presentation, even in poor countries. Concerns related to this approach are the resultant increase in Caesarean section rates and their... -
Acceptance and uptake of voluntary HIV testing among healthcare workers in a South African public hospital
Item type: Journal Article • Journal: South African Family Practice • Authors: LI Zungu --- Department of Health Studies, BA Sanni --- Strategic Health Programmes, National Department of Health,Background: Healthcare workers are seen as being at the centre of human immunodeficiency virus (HIV)/acquired immune deficiency syndrome (AIDS) management. They are also at risk of HIV infection from occupational exposure to blood-borne pathogens during their daily work activities. Although... -
Obesity and health problems among South African healthcare workers: do healthcare workers take care of themselves?
Item type: Journal Article • Journal: South African Family Practice • Authors: L Skaal --- The Department of Public Health, S Pengpid --- The Department of Public Health,Background: Obesity has reached epidemic proportions globally. In South Africa, 56% of white men, 49% of black men and 75% of black women have been reported to be overweight or obese. The focus of this study is on South African... -
A medical audit of the management of cryptococcal meningitis in HIV-positive patients in the Cape Winelands (East) district, Western Cape
Item type: Journal Article • Journal: South African Family Practice • Authors: KB Von Pressentin --- Langeberg Sub-District, Cape Winelands District, HH Conradie --- Division of Family Medicine and Primary Care, Faculty of Medicine and Health Sciences, R Mash --- Division of Family Medicine and Primary Care, Faculty of Medicine and Health Sciences,Background: Cryptococcal meningitis (CM) has become the most common type of community-acquired meningitis. CM has a poor outcome if the initial in-hospital treatment does not adhere to standard guidelines. The aim of this audit was to improve the quality of... -
The profile of maternal deaths in a district hospital: a five-year review of maternal deaths from 2006–2010
Item type: Journal Article • Journal: South African Family Practice • Authors: PN Makinga --- Northdale Hospital, J Moodley --- Women's Heath and HIV Research Group, MJ Titus --- Pietermaritzburg Hospitals Complex,Objectives: The objectives were to determine the clinical and demographic profile of maternal deaths, determine the most common primary causes of maternal deaths at district hospital level, compare the causes of deaths at district hospital, provincial and national level, and... -
Intubation and mechanical ventilation: knowledge of medical officers at a South African secondary hospital
Item type: Journal Article • Journal: South African Family Practice • Authors: Linda van Deventer --- Department of Critical Care, South AfricaBackground: Medical officers frequently need to initiate the management of critically ill patients requiring endotracheal intubation and mechanical ventilation. The knowledge of hospital-based medical officers at a South African secondary hospital was evaluated on indications for endotracheal intubation and the... -
Review of final-year medical students' rural attachment at district hospitals in KwaZulu-Natal: student perspectives
Item type: Journal Article • Journal: South African Family Practice • Authors: P Diab --- Department of Rural Health, PD McNeill --- Centre for Rural Health, AJ Ross --- Department of Family Medicine,Objectives: This study aimed to investigate the views of students involved in rural community-based medical attachments during their final year at medical school. The programme has been in existence for some time, but no formal evaluation thereof has yet taken... -
Hospital reform and staff morale in South Africa: a case study of Dr Yusuf Dadoo Hospital
Item type: Journal Article • Journal: South African Family Practice • Authors: OJ Ibeziako --- Department of Family Medicine, ON Chabikuli --- Department of Family Medicine, S Olorunju --- Biostatistics Unit, Medical Research Council of South Africa,Objectives: This study explored major factors that influenced staff motivation at a district hospital in South Africa following hospital reforms and comparison of these factors across the two main staff categories. -
Sociodemographic and clinical profiles of suicidal patients requiring admission to hospitals south of Durban
Item type: Journal Article • Journal: South African Family Practice • Authors: SS Naidoo --- Department of Family Medicine, L Schlebusch --- Department of Behavioural Medicine,Background: Suicidal behaviour has become a major public health concern worldwide. Non-fatal suicidal attempts outnumber fatal episodes by wide-ranging figures across, and within, many countries. Approximately 6 500 suicides and 130 000 suicide attempts occur annually in South Africa, with... -
The after-hours case mix of patients attending the George Provincial Hospital Emergency Centre
Item type: Journal Article • Journal: South African Family Practice • Authors: Patricia S van Wyk --- Western Cape Department of Health, Division of Family Medicine and Primary Care, South Africa Louis Jenkins --- Western Cape Department of Health, Division of Family Medicine and Primary Care, South AfricaBackground: The emergency care of patients in South Africa has improved with the establishment of Emergency and Family Medicine as specialities, the introduction of the Cape Triage Scoring (CTS), and the upgrading of emergency care services. The Western Cape Comprehensive... -
The Baby-Friendly Hospital Initiative: foundation stone in ensuring exclusive breastfeeding
Item type: Journal Article • Journal: South African Family Practice • Authors: Saurabh RamBihariLal Shrivastava --- Department of Community Medicine, India Prateek Saurabh Shrivastava --- Department of Community Medicine, India Jegadeesh Ramasamy --- Department of Community Medicine, IndiaGlobally, breastfeeding has been acknowledged as one of the most effective ways of ensuring the adequate health, development and survival of a child. In 1991, in order to ensure the right start for every infant and to extend the desired... -
Central oxygen pipeline failure
Item type: Journal Article • Journal: Southern African Journal of Anaesthesia and Analgesia • Authors: Lelanè Mostert --- Department of Anaesthesiology and Sedation & Pain Control, South Africa André R Coetzee --- Department of Anaesthesia and Critical Care, South AfricaAnaesthetic and critical care staff play a governing role in the comprehension of a hospital’s oxygen delivery system and associated contingency plans for internal disaster management. Therefore, staff must be thoroughly prepared and properly trained to support an institution-wide emergency... -
“Safe anaesthesia” for the South African rural obstetric patient in KwaZulu-Natal
Item type: Journal Article • Journal: Southern African Journal of Anaesthesia and Analgesia • Authors: A Theron --- King Edward VIII Hospital, South Africa CC Rout --- Department of Anaesthesiology, South AfricaBackground: The South African National Committee for Confidential Enquiries into Maternal Deaths has shown that anaesthesia-related maternal deaths continue to increase at district hospitals. This has been attributed to substandard anaesthesia care and resuscitation. This study investigated the anaesthesia practices,... -
The effectiveness of the implementation of the Cape Triage Score at the emergency department of the National District Hospital, Bloemfontein
Item type: Journal Article • Journal: South African Family Practice • Authors: SAN Gordon --- Faculty of Health Sciences, Department of Family Medicine, South Africa H Brits --- Faculty of Health Sciences, Department of Family Medicine, South Africa JE Raubenheimer --- Faculty of Health Sciences, Department of Biostatistics, South AfricaBackground: The need for an appropriate South African triage system led to the development of the Cape Triage Score (CTS), a system to prioritise emergency departments’ workloads. This study evaluated the effectiveness of the CTS at the National District Hospital... -
Hospitality and hospitableness
Item type: Journal Article • Journal: • Authors: Conrad Lashley --- Academy of International Hospitality Research, Stenden University of Applied Sciences, Leeuwarden, The NetherlandsNot long after the word hospitality emerged as a collective noun to describe the commercial provision of services associated with accommodation, drinking and eating, some academics began to investigate the meanings of hospitality and hospitableness. Whilst most academic programme provision related to... -
Hospitality and prosumption
Item type: Journal Article • Journal: • Authors: George Ritzer --- Department of Sociology, University of Maryland, Baltimore, USAHospitality and the hospitality industry need to be reevaluated in the era of the new prosumer and smart prosuming machines. Traditional notions of hospitality hearken back to an earlier era and ongoing changes are forcing us to reconsider them. Among those changes... -
Comparative and theoretical framework of Brazilian hospitality studies
Item type: Journal Article • Journal: • Authors: Elizabeth K. Wada --- School of Hospitality and Tourism, Anhembi Morumbi University, São Paolo, Brazil Airton José Cavenaghi --- School of Hospitality and Tourism, Anhembi Morumbi University, São Paolo, Brazil Maria do Rosário Rolfsen Salles --- School of Hospitality and Tourism, Anhembi Morumbi University, São Paolo, BrazilThe purpose of this article is to give a summary of the bibliographical production of the first publications made by the Master’s Programme in Hospitality at the Anhembi Morumbi University, São Paolo, the compilations edited by Célia Maria de Moraes... -
Scientific research in hospitality studies in Brazil: challenges to finding a theoretical framework
Item type: Journal Article • Journal: • Authors: Sênia Bastos --- School of Business and Hospitality, University of Anhembi Morumbi, São Paulo, Brazil Mirian Rejowski --- School of Business and Hospitality, University of Anhembi Morumbi, São Paulo, BrazilThis paper seeks to present the systematisation of information in hospitality studies, as generated by an analysis of 227 dissertations submitted to the Master’s Programme in Hospitality Studies at the University of Anhembi Morumbi, as well as 18 doctoral dissertations... -
Future directions for international education and research on hospitality
Item type: Journal Article • Journal: • Authors: Sjoerd Gehrels --- Innovations in Hospitality, Stenden University of Applied Sciences, Leeuwarden, The NetherlandsThis paper presents considerations about future directions for international education and research in the field of hospitality management. The ideas are presented to provide a closer connection for the hospitality industry on an intellectual basis for doing joint research. Furthermore,... -
Interaction in research and the importance of exercising hospitality within the academic environment
Item type: Journal Article • Journal: • Authors: Ana Paula G. Spolon --- Instituto Federal de Educação, Ciência e Tecnologia de São Paulo, São Paulo, Brazil Alexandre Panosso Netto --- Escola de Artes, Ciências e Humanidades da Universidade de São Paulo (EACH-USP) Isabel Baptista --- Universidade Católica Portuguesa, Porto, PortugalThis article aims to discuss the relevance of the initiative of promoting the scientific event, the Academy of International Hospitality Research Conference 2014, held in Leeuwarden, Netherlands, in November 2014, and of its result – texts presented there were published... -
Hospitality in women’s wear retail in São Paulo City
Item type: Journal Article • Journal: • Authors: Izabel Cristina Sabatier de Faria --- Hospitality and Tourism, University of Anhembi Morumbi, São Paulo, Brazil Ricardo Gil Torres --- Hospitality and Tourism, University of Anhembi Morumbi, São Paulo, BrazilThis article investigates the relationship between seller and customer in retail women’s wear business in São Paulo, considering hospitality driven strategies adopted by it. It is assumed that in this segment people tend to play different roles according to common... -
Snobbery and the triumph of bourgeois values: a speculative analysis of implications for hospitality
Item type: Journal Article • Journal: • Authors: Roy C. Wood --- Academy of Hotel and Facility Management, NHTV Breda University of Applied Sciences, Breda, The NetherlandsThis is a ‘small’ paper that offers a broad-brush view of the nature of bourgeois values and implications of the same for our understanding of certain aspects of hospitality. The argument is speculative, but assertive. Bourgeois values, it is suggested, are inevitably... -
Connecting entrepreneurship and education
Item type: Journal Article • Journal: • Authors: Sjoerd A. Gehrels --- Stenden Academy of International Hospitality Research, Leeuwarden, The NetherlandsThe aim of this research is to explore the contextual characteristics of a particular group of Dutch restaurant owners, the successful culinary entrepreneurs (SCEs), to examine how these contextual characteristics might be used in a hospitality education. This very small segment of... -
The conflict between industry hosts and master’s degree students’ expectations on students entering the hospitality industry
Item type: Journal Article • Journal: • Authors: Rajka Presbury --- Blue Mountains International Hotel School, Sydney, Australia Janette Illingsworth --- Blue Mountains International Hotel School, Sydney, Australia Scott Richardson --- Blue Mountains International Hotel School, Sydney, AustraliaThis paper reports on a qualitative study that sought to determine Australian industry hosts’ expectations and perceptions of hotel management master’s degree students on their placement in the industry, and the expectations of students when entering industry placement. The empirical dataset for... -
Addressing sustainability in hotel management education: designing a curriculum based on input from key stakeholders
Item type: Journal Article • Journal: • Authors: Frans Melissen --- Academy of Hotel Management, NHTV Breda University of Applied Sciences, Breda, The Netherlands Maartje Damen --- Academy of Hotel Management, NHTV Breda University of Applied Sciences, Breda, The NetherlandsThis paper reports on combining generic reference points that can be distilled from literature with the analysis of 18 face-to-face interviews with relevant stakeholders as input for designing a sustainability course within a (higher education) hotel management curriculum. The train of thought... -
Student employment in hospitality and tourism: insights from a recent study
Item type: Journal Article • Journal: • Authors: Conrad Lashley --- Senior Researcher, Academy of International Hospitality Research, Stenden University of Applied Sciences, Postbus 1298, 8900 CG Leeuwarden, The NetherlandsStudents’ motives for working are primarily economic, though the proportion of the student body engaged in paid employment in this study is less than 50%. There is also evidence that this varies between students. Students in the final year of... -
Hospitality management students’ cognitive style
Item type: Journal Article • Journal: • Authors: Hans Otting --- Stenden University of Applied Sciences, Leeuwarden, The NetherlandsThis paper reports on the cognitive style of students in a problem-based hospitality management curriculum at a university of applied sciences. A cognitive style is a student’s preference of perceiving, processing, and evaluating information (Hayes and Allinson 1998). The cognitive... -
How economic crisis affects revenue management: the case of the Prague Hilton hotels
Item type: Journal Article • Journal: • Authors: Sjoerd Gehrels --- Stenden University of Applied Sciences, Leeuwarden, The Netherlands Oleksandra Blanar --- Hilton Prague Hotel, Prague, Czech RepublicThis study explores revenue management practices in two Prague hotels throughout the past years of economic crisis. The purpose of the research was to inform hospitality managers and educators about revenue management practices in central Europe’s emerging and challenging hospitality... -
Embodied houses and the initiation of hospitality experiences in the Zuiderzee Museum
Item type: Journal Article • Journal: • Authors: Alexander Grit --- Stenden University of Applied Sciences, Leeuwarden, The NetherlandsIt can be argued that many potentialities within society are left unused by organising hospitality venues according to modern planning practices. These planning practices regard the setting as a rational space which is predictable and manageable. By applying modern management... -
Mind the gap: researching ‘sustainability in hospitality’ at the edge of academic and industry interests
Item type: Journal Article • Journal: • Authors: Elena Cavagnaro --- Stenden University of Applied Sciences, Leeuwarden, The NetherlandsThis paper describes the development of the research line ‘sustainability in hospitality’ for Stenden University of Applied Sciences (the Netherlands). To comply with the official requirements for a Dutch university of applied sciences (UAS),a research line should be based on... -
The moving finger: Asian international hotel school students developing English language writing skills
Item type: Journal Article • Journal: • Authors: Peter Graham --- Stenden Rangsit University, Rattanakunakorn Building, 52/347 Muang Ake, Phaholyothin Road, Lak-Hok, Pathumthani, Bangkok, ThailandThe number of international English as a Second Language hospitality students completing their degree programs in Australasia has risen dramatically in the past decade. One factor that may be motivating students to undertake tertiary studies in Australasia is the expectation... -
An analysis of the development of home exchange organisations
Item type: Journal Article • Journal: • Authors: Alexander Grit --- Stenden University, Qatar Paul Lynch --- Strathclyde University, GlasgowThis paper contributes to a better understanding of the home exchange phenomenon by considering the historical development of the home exchange intermediation processes, membership profiles and the role of the media. The Internet has enabled a more interactive process and... -
Employer branding: A new approach for the hospitality industry
Item type: Journal Article • Journal: • Authors: Sjoerd A Gehrels --- Stenden University of Applied Sciences, Leeuwarden, the NetherlandsThe Western hospitality industry experiences a shortage of skilled professionals due to a poor image and competition from other sectors. Employer branding, which is used as a human resources strategy to differentiate brands, has the potential to deal with some... -
Profile and acute mortality outcome of patients admitted with cryptococcal meningitis to an urban district hospital in KwaZulu-Natal, South Africa
Item type: Journal Article • Journal: South African Family Practice • Authors: BO Adeyemi --- Department of Family Medicine, South Africa A Ross --- Department of Family Medicine, South AfricaBackground: Cryptococcal meningitis (CCM) is one of the leading causes of early mortality in human immunodeficiency virus (HIV)-infected patients. This study was part of a clinical audit aimed at improving care for patients with CCM at an urban district hospital... -
Preventing venous thromboembolism at a district hospital: a quality improvement study
Item type: Journal Article • Journal: South African Family Practice • Authors: Bernhard G Beutel --- , South Africa Louis S Jenkins --- Division of Family Medicine and Primary Health Care, Faculty of Health Sciences, South AfricaBackground: Pulmonary embolism (PE) is the most common preventable cause of hospital deaths, and almost all hospitalised patients have at least one risk factor for venous thromboembolism (VTE). Despite the availability of highly effective thromboprophylaxis in preventing VTE, numerous studies... -
Diabetic patients served at a regional level hospital: what is their clinical picture?
Item type: Journal Article • Journal: Journal of Endocrinology, Metabolism and Diabetes of South Africa • Authors: S Pillay --- MBChB, FCP(SA), Specialist Physician, Edendale Hospital, Department of Internal Medicine, C Aldous --- PhD, Senior Lecturer, School of Clinical Medicine, F Mahomed --- MBChB, FCP(SA), FRCP(UK), CertEndocrinology, Specialist Physician/Endocrinologist, Department of Internal Medicine,Objectives: We describe the demographics, diabetic characteristics, diabetic control and complications in the diabetes service in Edendale Regional Hospital, Pietermaritzburg, in this study. Diabetes mellitus, together with its complications, is increasing at an alarming rate worldwide. Good glycaemic control translates... -
Conflict management and job characteristics of nurses in South African public hospitals
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: David R. Milton --- Workwell Research Unit and School of Human Resource Sciences, South Africa Jan Alewyn Nel --- Workwell Research Unit and School of Human Resource Sciences, South Africa Werner Havenga --- Workwell Research Unit and School of Human Resource Sciences, South Africa Tinda Rabie --- School of Nursing Sciences, South AfricaThis study sought to determine whether job demands and job resources predicted conflict handling styles among nurses within South African public hospitals. A convenience sample of 205 nurses were included (males = 10.7%; age range 46 to 60 years = 38.5%, experience of 5... -
An audit of documented preoperative evaluation of surgery patients at Universitas Academic Hospital, Bloemfontein
Item type: Journal Article • Journal: Southern African Journal of Anaesthesia and Analgesia • Authors: W Swart --- Faculty of Health Sciences, Department of Anaesthesiology, South Africa A Kuhn --- Faculty of Health Sciences, Department of Anaesthesiology, South AfricaBackground: The anaesthetic preoperative evaluation of a patient is the clinical foundation of perioperative patient management, and can potentially reduce operative morbidity and enhance patient outcomes. Generally, anaesthetists complete a standardised preoperative anaesthetic record (PAR) form to improve the quality... -
Retrospective analysis of the prevalence and causes of anaemia in hospitalised elderly patients
Item type: Journal Article • Journal: South African Family Practice • Authors: Anna M van Staden --- Faculty of Health Sciences, Department of Internal Medicine, South Africa Dirk JV Weich --- Faculty of Health Sciences, Department of Internal Medicine, South AfricaIntroduction: Anaemia is common in the elderly. Little is known regarding anaemia in hospitalised elderly patients in South Africa. A retrospective study determined the prevalence and causes of anaemia in elderly patients hospitalised for acute medical problems. -
“Ba pi ai?”—Rethinking the relationship between secularism and professionalism in anthropological fieldwork
Item type: Journal Article • Journal: Anthropology Southern Africa • Authors: Lesley J F Green --- Department of Social Anthropology, South AfricaEpistemological commitments shape notions of what constitutes an ethical presence in the field. The article examines the assumption of secularism, linked to objectivity, implicit in codes of ethics. It argues that in fieldwork, the secular position neither guarantees ethical behaviour... -
The liminality of kidney failure in South African state hospitals
Item type: Journal Article • Journal: Anthropology Southern Africa • Authors: Diana Gibson --- Department of Anthropology and Sociology,Experiences of patients attempting to gain access to dialysis in state health services in the Western Cape provide examples that illustrate the usefulness of Turner's work on liminality in relation to the South African healthcare system. The ritualised routines of... -
Wisdom and counselling: A note on advising people with HIV/AIDS in Ghana
Item type: Journal Article • Journal: African Journal of AIDS Research • Authors: Sjaak van der Geest --- Sociology-Anthropology Department, The NetherlandsThis article raises the question of whether the practice of HIV/AIDS counselling in Ghana can be linked to the wisdom that older people are said to have and use when they give advice to younger family members. Older people believe... -
Re-evaluating the role of piperacillin-tazobactam in the treatment of hospital-acquired infections
Item type: Journal Article • Journal: Southern African Journal of Epidemiology and Infection • Authors: W. Lowman --- Department of Clinical Microbiology and Infectious Diseases,The objectives were to determine the minimum inhibitory concentrations (MICs) of piperacillin-tazobactam against blood culture isolates over a two-year period, and to compare the MICs with isolates from the same site upon the South African launch of piperacillin-tazobactam. The intention... -
Differences in the average Caesarean section rate across levels of hospital care in Gauteng, South Africa
Item type: Journal Article • Journal: Southern African Journal of Infectious Diseases • Authors: R. Nathan --- Department of Community Medicine, P G D W Rautenbach --- Department of Community Medicine,Caesarean section rate is expressed as a percentage, and is calculated by dividing the total number of Caesarean sections by the total number of deliveries within a specifed period. This indicator is used to track obstetric performance. The objective of... -
Online marketing communication tools used by guest houses in Pretoria, South Africa
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Nadia van Huyssteen --- Department of Business Management, South Africa Johan Wilhelm Strydom --- Department of Business Management, South Africa Sharon Rudansky-Kloppers --- Department of Business Management, South AfricaThe purpose of the research was to determine which online marketing communication tools are available and are most frequently used by guest houses in Pretoria. There are a large number of guest houses operating in South Africa and the hospitality... -
Researching snails on holiday: An agenda for caravanning and caravanners?
Item type: Journal Article • Journal: • Authors: Conrad Lashley --- Academy of International Hospitality Research, Stenden University of Applied Sciences, Leeuwarden, The NetherlandsVacations spent in caravans account for a significant strand of the UK leisure market. The potential mobility, yet homelike structures, can be said to offer a base of security when staying away. Like snails, caravanners travel taking their domestic space with them,... -
Business ethics and sustainability
Item type: Journal Article • Journal: • Authors: Conrad Lashley --- Hospitality Studies, Academy of International Hospitality Research, Stenden Hotel Management School, Stenden University of Applied Sciences, Leeuwarden, The NetherlandsBusiness ethics provides a potential analytical framework through which to evaluate management practice in general and sustainability in particular. Management actions can be examined to the extent that they are good or bad, or legal or illegal, suggesting a four-quadrant... -
Hotel industry expansion and sustainable development: A case study of Inle Lake, Myanmar
Item type: Journal Article • Journal: • Authors: Harald Buijtendijk --- Academy for Tourism, NHTV Breda University of Applied Sciences, Breda, The Netherlands Kristina Tschunkert --- School of International Development, University of East Anglia, Norwich, UKThis article examines how international hotel industry expansion affects sustainable development in the context of least developed countries. The study focuses on power asymmetries in the governance processes of hotel value chains. First it develops a model to analyse these... -
Key elements for designing a strategy to generate social and environmental value: A comparative study of festivals
Item type: Journal Article • Journal: • Authors: Marisa P. de Brito --- Academy for Leisure, Breda University of Applied Sciences (NHTV), Breda, The Netherlands Liliya Terzieva --- Academy for Leisure, Breda University of Applied Sciences (NHTV), Breda, The NetherlandsThe world of events is becoming more competitive. Governmental bodies need to be more thorough in justifying public expenditure and its consequences, and commercial entities strive for exemplary corporate social responsibility. At the same time consumers are becoming more demanding;... -
Food waste reduction at Restaurant De Pleats: Small steps for mankind
Item type: Journal Article • Journal: • Authors: Geesje Duursma --- Restaurant De Pleats, Burgum, The Netherlands Femke Vrenegoor --- Stenden Research Group Sustainability in Hospitality and Tourism, Stenden Hotel Management School, Leeuwarden, The Netherlands Sytze Kobus --- Restaurant De Pleats, Burgum, The NetherlandsEvery year, large quantities of food are thrown away in the catering industry. Restaurant De Pleats therefore started a pilot study for twelve days to weigh all discarded carrots, chips and bread in order to determine food waste within the... -
Breastfeeding policies and practices in health care facilities in the Western Cape Province, South Africa
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: D. Marais --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa He Koornhof --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa Lm du Plessis --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa Ce Naude --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa K. Smit --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa E. Hertzog --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa R. Treurnicht --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa M. Alexander --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa L. Cruywagen --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South Africa I. Kosaber --- Division of Human Nutrition, Department of Interdisciplinary Health Sciences, Faculty of Health Sciences, South AfricaThe Baby-Friendly Hospital Initiative (BFHI) is a global effort to improve the role of maternity services and to enable mothers to breastfeed their infants, thus ensuring the best start in life for their infants. The foundation for the BFHI is... -
Knowledge, attitudes and practices of nursing staff regarding the Baby-Friendly Hospital Initiative in non-accredited obstetric units in Cape Town
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: L. Daniels --- Division of Human Nutrition, D. Jackson --- School of Public Health,Objectives: The objectives of this study were to assess nursing staff knowledge, attitudes and practices regarding the Baby-Friendly Hospital Initiative (BFHI); to assess the knowledge of maternity obstetric unit (MOU) managers regarding BFHI principles and their attitude towards BFHI implementation;... -
Comparison of infant-feeding practices in two health subdistricts with different baby-friendly status in Mpumalanga province
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: S. Van der Merwe --- Integrated Nutrition Programme, Nelspruit L. Du Plessis --- Division of Human Nutrition, Cape Town H. Jooste --- National Institute of Higher Education, Nelspruit D. Nel --- Department of Statistics and Actuary Sciences, Cape TownObjectives: The objective of the study was to compare the infant-feeding practices of two subdistricts with different baby-friendly status in Mpumalanga province, South Africa. -
Thoracic epidural anaesthesia for major abdominal surgeries: experience in private hospital setting in Uyo, South-South Nigeria
Item type: Journal Article • Journal: Southern African Journal of Anaesthesia and Analgesia • Authors: Otu E Etta --- Department of Anaesthesia, Nigeria Kingsley Umeh --- Department of Surgery, Nigeria Sylvia G Akpan --- Department of Anaesthesia, NigeriaBackground: Thoracic epidural anaesthesia (TEA) has many benefits over general anaesthesia in major abdominal surgeries including avoidance of endotracheal intubation. -
The role of the district family physician
Item type: Journal Article • Journal: South African Family Practice • Authors: CH Vaughan-Williams --- Family Medicine, South AfricaDistrict clinical specialist teams were formed in 2012. One member of the team is the family physician. The role of the district family physician is discussed and the case made for focusing on the organisational health of the medical teams... -
Levels of burnout among registrars and medical officers working at Bloemfontein public healthcare facilities in 2013
Item type: Journal Article • Journal: South African Family Practice • Authors: U Sirsawy --- Department of Family Medicine, Faculty of Health Sciences, South Africa WJ Steinberg --- Department of Family Medicine, Faculty of Health Sciences, South Africa JE Raubenheimer --- Department of Biostatistics, Faculty of Health Sciences, South AfricaBackground: Burnout is prevalent among medical personnel and affects their work environment. This study investigated the level of burnout among registrars and medical officers at public healthcare facilities in Bloemfontein. -
An analysis of the development of home exchange organisations
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Alexander Grit --- Stenden University, Qatar Paul Lynch --- Strathclyde University,This paper contributes to a better understanding of the home exchange phenomenon by considering the historical development of the home exchange intermediation processes, membership profiles and the role of the media. The Internet has enabled a more interactive process and... -
Employer branding: A new approach for the hospitality industry
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sjoerd A Gehrels --- Stenden University of Applied Sciences, the Netherlands Joachim de Looij --- Hotel Mercure Arthur Frommer, The NetherlandsThe Western hospitality industry experiences a shortage of skilled professionals due to a poor image and competition from other sectors. Employer branding, which is used as a human resources strategy to differentiate brands, has the potential to deal with some... -
How economic crisis affects revenue management: the case of the Prague Hilton hotels
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sjoerd Gehrels --- Stenden University of Applied Sciences, The Netherlands Oleksandra Blanar --- Hilton Prague Hotel, Czech RepublicThis study explores revenue management practices in two Prague hotels throughout the past years of economic crisis. The purpose of the research was to inform hospitality managers and educators about revenue management practices in central Europe's emerging and challenging hospitality... -
Embodied houses and the initiation of hospitality experiences in the Zuiderzee Museum
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Alexander Grit --- Stenden University of Applied Sciences, The NetherlandsIt can be argued that many potentialities within society are left unused by organising hospitality venues according to modern planning practices. These planning practices regard the setting as a rational space which is predictable and manageable. By applying modern management... -
Mind the gap: researching ‘sustainability in hospitality’ at the edge of academic and industry interests
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Elena Cavagnaro --- Stenden University of Applied Sciences, The NetherlandsThis paper describes the development of the research line ‘sustainability in hospitality’ for Stenden University of Applied Sciences (the Netherlands). To comply with the official requirements for a Dutch university of applied sciences (UAS), a research line should be based... -
Student employment in hospitality and tourism: insights from a recent study
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- Academy of International Hospitality Research, Stenden University of Applied Sciences, The NetherlandsStudents' motives for working are primarily economic, though the proportion of the student body engaged in paid employment in this study is less than 50%. There is also evidence that this varies between students. Students in the final year of... -
Hospitality management students' cognitive style
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Hans Otting --- Stenden University of Applied Sciences, The NetherlandsThis paper reports on the cognitive style of students in a problem-based hospitality management curriculum at a university of applied sciences. A cognitive style is a student's preference of perceiving, processing, and evaluating information (Hayes and Allinson 1998). The cognitive... -
Snobbery and the triumph of bourgeois values: a speculative analysis of implications for hospitality
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Roy C. Wood --- Academy of Hotel and Facility Management, NHTV Breda University of Applied Sciences, The NetherlandsThis is a ‘small’ paper that offers a broad-brush view of the nature of bourgeois values and implications of the same for our understanding of certain aspects of hospitality. The argument is speculative, but assertive. Bourgeois values, it is suggested,... -
Connecting entrepreneurship and education
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sjoerd A. Gehrels --- Stenden Academy of International Hospitality Research, The NetherlandsThe aim of this research is to explore the contextual characteristics of a particular group of Dutch restaurant owners, the successful culinary entrepreneurs (SCEs), to examine how these contextual characteristics might be used in a hospitality education. This very small... -
The conflict between industry hosts and master's degree students' expectations on students entering the hospitality industry
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Rajka Presbury --- Blue Mountains International Hotel School, Australia Janette Illingsworth --- Blue Mountains International Hotel School, Australia Scott Richardson --- Blue Mountains International Hotel School, AustraliaThis paper reports on a qualitative study that sought to determine Australian industry hosts' expectations and perceptions of hotel management master's degree students on their placement in the industry, and the expectations of students when entering industry placement. The empirical... -
Addressing sustainability in hotel management education: designing a curriculum based on input from key stakeholders
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Frans Melissen --- Academy of Hotel Management, NHTV Breda University of Applied Sciences, The Netherlands Maartje Damen --- Academy of Hotel Management, NHTV Breda University of Applied Sciences, The NetherlandsThis paper reports on combining generic reference points that can be distilled from literature with the analysis of 18 face-to-face interviews with relevant stakeholders as input for designing a sustainability course within a (higher education) hotel management curriculum. The train... -
Hospitality and hospitableness
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- Academy of International Hospitality Research, Stenden University of Applied Sciences, The NetherlandsNot long after the word hospitality emerged as a collective noun to describe the commercial provision of services associated with accommodation, drinking and eating, some academics began to investigate the meanings of hospitality and hospitableness. Whilst most academic programme provision... -
Hospitality and prosumption
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: George Ritzer --- Department of Sociology, USAHospitality and the hospitality industry need to be reevaluated in the era of the new prosumer and smart prosuming machines. Traditional notions of hospitality hearken back to an earlier era and ongoing changes are forcing us to reconsider them. Among... -
Comparative and theoretical framework of Brazilian hospitality studies
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Elizabeth K. Wada --- School of Hospitality and Tourism, Anhembi Morumbi University, Brazil Airton José Cavenaghi --- School of Hospitality and Tourism, Anhembi Morumbi University, Brazil Maria do Rosário Rolfsen Salles --- School of Hospitality and Tourism, Anhembi Morumbi University, BrazilThe purpose of this article is to give a summary of the bibliographical production of the first publications made by the Master's Programme in Hospitality at the Anhembi Morumbi University, Sã;o Paolo, the compilations edited by Célia Maria de Moraes... -
Scientific research in hospitality studies in Brazil: challenges to finding a theoretical framework
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sênia Bastos --- School of Business and Hospitality, University of Anhembi Morumbi, Brazil Mirian Rejowski --- School of Business and Hospitality, University of Anhembi Morumbi, BrazilThis paper seeks to present the systématisation of information in hospitality studies, as generated by an analysis of 227 dissertations submitted to the Master's Programme in Hospitality Studies at the University of Anhembi Morumbi, as well as 18 doctoral dissertations... -
Interaction in research and the importance of exercising hospitality within the academic environment
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ana Paula G. Spolon --- Instituto Federal de Educação, Ciência e Tecnología de São Paulo, Brazil Alexandre Panosso Netto --- Escola de Artes, Ciências e Humanidades da Universidade de São Paulo (EACH-USP), Isabel Baptista --- Universidade Católica Portuguesa, PortugalThis article aims to discuss the relevance of the initiative of promoting the scientific event, the Academy of International Hospitality Research Conference 2014, held in Leeuwarden, Netherlands, in November 2014, and of its result—texts presented there were published as this... -
Future directions for international education and research on hospitality
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sjoerd Gehrels --- Innovations in Hospitality, The NetherlandsThis paper presents considerations about future directions for international education and research in the field of hospitality management. The ideas are presented to provide a closer connection for the hospitality industry on an intellectual basis for doing joint research. Furthermore,... -
Hospitality in women's wear retail in São Paulo City
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Izabel Cristina Sabatier de Faria --- Hospitality and Tourism, University of Anhembi Morumbi, Brazil Ricardo Gil Torres --- Hospitality and Tourism, University of Anhembi Morumbi, BrazilThis article investigates the relationship between seller and customer in retail women's wear business in São Paulo, considering hospitality driven strategies adopted by it. It is assumed that in this segment people tend to play different roles according to common... -
Researching snails on holiday: An agenda for caravanning and caravanners?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- Academy of International Hospitality Research, Stenden University of Applied Sciences, The NetherlandsVacations spent in caravans account for a significant strand of the UK leisure market. The potential mobility, yet homelike structures, can be said to offer a base of security when staying away. Like snails, caravanners travel taking their domestic space... -
Business ethics and sustainability
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- Hospitality Studies, Academy of International Hospitality Research, Stenden Hotel Management School, The NetherlandsBusiness ethics provides a potential analytical framework through which to evaluate management practice in general and sustainability in particular. Management actions can be examined to the extent that they are good or bad, or legal or illegal, suggesting a four-quadrant... -
Food waste reduction at Restaurant De Pleats: Small steps for mankind
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Geesje Duursma --- Restaurant De Pleats, The Netherlands Femke Vrenegoor --- Stenden Research Group Sustainability in Hospitality and Tourism, The Netherlands Sytze Kobus --- Restaurant De Pleats, The NetherlandsEvery year, large quantities of food are thrown away in the catering industry. Restaurant De Pleats therefore started a pilot study for twelve days to weigh all discarded carrots, chips and bread in order to determine food waste within the... -
Hotel industry expansion and sustainable development: A case study of Inle Lake, Myanmar
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Harald Buijtendijk --- Academy for Tourism, The Netherlands Kristina Tschunkert --- School of International Development, UKThis article examines how international hotel industry expansion affects sustainable development in the context of least developed countries. The study focuses on power asymmetries in the governance processes of hotel value chains. First it develops a model to analyse these... -
Key elements for designing a strategy to generate social and environmental value: A comparative study of festivals
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Marisa P. de Brito --- Academy for Leisure, The Netherlands Liliya Terzieva --- Academy for Leisure, The NetherlandsThe world of events is becoming more competitive. Governmental bodies need to be more thorough in justifying public expenditure and its consequences, and commercial entities strive for exemplary corporate social responsibility. At the same time consumers are becoming more demanding;... -
Comparing hotels’ employer brand effectiveness through social media and websites
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sjoerd Gehrels --- Stenden Hotel Management School, The Netherlands Natascha Wienen --- Stenden Hotel Management School, The Netherlands Julio Mendes --- Faculty of Economics, PortugalThis research explores hotel companies’ employer branding (EB) through the internet. Many countries in the world will face a gap between the demand for talent in the hospitality and tourism industry and the available talent pool. Previous research found that,... -
Engaging in hospitality and culinary research that makes a difference: The shape of things to come
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Joseph A. Hegarty --- Stenden Hotel Management School, The NetherlandsEngaging in hospitality research that matters now takes a fresh approach as to how we can contribute to shaping the future of best practices in both hospitality education and management, while engaging with problems worth investigating, and publishing the results... -
Relationship between HIV serostatus, CD4 count and rehospitalisation: Potential implications for health systems strengthening in South Africa
Item type: Journal Article • Journal: Southern African Journal of Infectious Diseases • Authors: Yoshan Moodley --- Discipline of Anaesthesiology and Critical Care Medicine, South Africa Andrew Tomita --- Africa Centre for Health and Population Studies, South AfricaBackground: Despite three decades of scientific response to HIV/AIDS, the generalised HIV epidemic continues to persist in South Africa. There is growing acknowledgement that health system strengthening will be critical in tackling HIV/AIDS. Patient rehospitalisation is an important quality benchmark... -
The presence and spectrum of bacteria colonising mobile phones of staff and caregivers in high disease burden paediatric and neonatal wards in an urban teaching hospital in Durban, South Africa
Item type: Journal Article • Journal: Southern African Journal of Infectious Diseases • Authors: Raziya Bobat --- Department of Paediatrics and Child Health, Nelson R Mandela School of Medicine, South Africa Moherndran Archary --- King Edward VIII Hospital, South Africa Melissa Lawler --- King Edward VIII Hospital, South Africa Sajeeda Mawlana --- Enhancing Care Foundation, South Africa Kimesh L Naidoo --- King Edward VIII Hospital, South Africa Sandra Maphumulo --- Department of Microbiology, Nelson R Mandela School of Medicine, South Africa Yacoob Coovadia --- Department of Microbiology, Nelson R Mandela School of Medicine, South AfricaBackground: Hospital acquired infections are on the increase worldwide. A possible source for transmission is the presence of microorganisms on mobile phones which are carried by increasing numbers of medical and nursing staff, students, and caregivers. -
Use of the partogram by doctors and midwives at Odi District Hospital, Gauteng, South Africa
Item type: Journal Article • Journal: South African Family Practice • Authors: OM Maphasha --- Department of Family Medicine and Primary Health Care, South Africa I Govender --- Department of Family Medicine and Primary Health Care, South Africa DP Motloba --- Department of Community Dentistry, South Africa C Barua --- Department of Family Medicine and Primary Health Care, South AfricaBackground: There is scientific evidence that using the partogram reduces maternal and foetal morbidity and mortality. The use of partograms by doctors and midwives at Odi District Hospital has been reported as inadequate by external audits. The level of knowledge... -
Revisiting the relevance of economic theory to hotel revenue management education and practice in the era of Big Data
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Natalie Haynes --- Sheffield Business School, United Kingdom David Egan --- Sheffield Business School, United KingdomThis paper explores the role of economics in hospitality education and industry practice, with a particular focus on revenue management, and puts forward an argument for a return to the inclusion of economic theory in UK hospitality education, not seen... -
Women who give birth before arriving at National District Hospital in Bloemfontein, Free State
Item type: Journal Article • Journal: South African Family Practice • Authors: A Beukes --- Faculty of Health Sciences, School of Medicine, South Africa T Mabasa --- Faculty of Health Sciences, School of Medicine, South Africa L Mkhungo --- Faculty of Health Sciences, School of Medicine, South Africa C Olivier --- Faculty of Health Sciences, School of Medicine, South Africa N Ramoo --- Faculty of Health Sciences, School of Medicine, South Africa D Van Rooi --- Faculty of Health Sciences, School of Medicine, South Africa BR Dawadi --- Faculty of Health Sciences, Department of Family Medicine, South Africa G Joubert --- Faculty of Health Sciences, Department of Biostatistics, South AfricaBackground: Birth before arrival (BBA) contributes to the neonatal death rate in South Africa. This study aimed to determine the profile of and reasons for women giving birth prior to arrival at National District Hospital, Bloemfontein. -
Authentic leadership influences on organisational commitment in a South African state hospital
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Veronica Hlongwane --- University of South Africa, South Africa Benny Olivier --- University of South Africa, South AfricaThis study investigated the influence of authentic leadership (AL) on employee organisational commitment (OC) in a South African state hospital. A convenience sample of 222 employees (female = 81%; black = 82%) completed the Authentic Leadership Questionnaire on their perceptions... -
Hospital-acquired malnutrition in children at a tertiary care hospital
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: Del-Rossi Sean Quadros --- Department of Paediatrics and Child Health, Kenya. Rose Kamenwa --- Department of Paediatrics and Child Health, Kenya. Samuel Akech --- Department of Paediatrics and Child Health, Kenya. William M Macharia --- Department of Paediatrics and Child Health, Kenya.Objectives: This study sought to investigate the incidence and factors associated with hospital-acquired malnutrition in children. -
Staffing levels at KwaZulu-Natal district hospitals: is the University of KwaZulu-Natal training for the needs of the province?
Item type: Journal Article • Journal: South African Family Practice • Authors: Andrew Ross --- Department of Family Medicine, South Africa Dumsani Gumede --- Umthombo Youth Development Foundation, South Africa Solange Mianda --- Department of Family Medicine, South AfricaBackground: Universities have a social responsibility to ensure that they select and train healthcare professionals (HCPs) who can meet the healthcare needs of local communities. The aim of this study was to assess the extent to which the University of... -
Psychological empowerment and organisational change among hotel employees in Egypt
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Mohamed A. Nassar --- Hotel Studies Department, Faculty of Tourism and Hotels, EgyptEmpowering employees can have a significant impact on increasing job satisfaction, efficiency and productivity in the hotel industry. This paper aims to investigate the effect of empowerment on readiness for and acceptance of organisational changes among employees in Egyptian chain... -
Workers in the luxury hospitality industry and motivation – the influence of gender, age and departments
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ambra Hekman --- Hotel Management School, The Netherlands Conrad Lashley --- Hotel Management School, The NetherlandsThis research was conducted to find out whether demographics such as age, gender and working within different departments have an influence on the motivational factors of workers in the luxury hospitality industry. Questionnaires were filled out by 39 employees from... -
What effects do student jobs have on the study performance, competency and career development of hospitality management students
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Annemarie Geerlink --- Hotel Management School, The Netherlands Conrad Lashley --- Hotel Management School, The NetherlandsThis research examines the effects student jobs have on the study performance, and the competency and career development of hospitality management students. A 13-item survey was administered to a sample of 82 hospitality management students to see how they think... -
Neo-liberalism and neo-slavery
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- Hospitality Studies, Academy of International Hospitality Research, The NetherlandsLow pay and other minimal benefits at work cause some people to be in a state of neo-slavery. They are nominally free individuals and are not the property of others, but their economic standing and power is so limited that... -
Between globalisation and Brexit: Migration, pay and the road to modern slavery in the UK hospitality industry
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Steve French --- Institute for Social Inclusion, United KingdomNeo-liberal economic globalisation has promoted deregulation and a weakening of the role of the state in regulating the national economy. The perceived benefits of competition have been used to justify strategies to reduce operational costs and promote a “race to... -
Understanding how millennial hospitality employees deal with emotional labour
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Hester Visser --- Stenden Hospitality Management School, The NetherlandsQualified employees are the most valuable assets in today’s environment and this requires that employers understand and engage their employees. One process that might influence their happiness at work is emotional labour. Emotional labour entails that an employee tries to... -
Does the body modified appearance of front-line employees matter to hotel guests?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Verena Hopf --- International Hospitality and Service Management, The NetherlandsThe hospitality industry is all about providing service. This service provision takes place in the employee and guest encounter. Hence, this interaction is crucial for the hospitality industry. The employees in this interplay are expected to represent the company and... -
What to do about how to do: Reflections on the future direction of hospitality education and research
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- Hospitality Studies, The NetherlandsHospitality management provision in higher education in the UK is well established, though most courses are overly concerned with developing “how to do” skills in graduates. This paper argues that this “how to do” culture is reinforced by student learning... -
Adult malnutrition: prevalence and use of nutrition-related quality indicators in South African public-sector hospitals
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: Esmarie van Tonder --- Department of Dietetics, School of Lifestyle Science, South Africa Lynn Gardner --- Department of Health, Health Centre, South Africa Saskia Cressey --- Department of Health, South Africa Reinette Tydeman-Edwards --- Department of Health, South Africa Karin Gerber --- Nursing Science Department, South AfricaObjectives: The aim of this study was to describe the prevalence of malnutrition among adult hospitalised patients in three South African public hospitals and to determine the availability of nutrition-related quality indicators at ward and institutional level. -
Pre-albumin as a marker for predicting weight loss in hospitalised children
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: Del-Rossi Sean Quadros --- Department of Pediatrics and Child Health, Kenya Rose Kamenwa --- Department of Pediatrics and Child Health, Kenya Samuel Akech --- Department of Pediatrics and Child Health, Kenya William Macharia --- Department of Pediatrics and Child Health, KenyaObjectives: This study sought to determine the diagnostic utility of serum pre-albumin in predicting weight loss in hospitalised children. -
Prevalence and determinants of self-directed referrals amongst patients at hospitals in eThekwini District, KwaZulu-Natal 2015
Item type: Journal Article • Journal: South African Family Practice • Authors: A Rajman --- Discipline of Public Health Medicine, South Africa OH Mahomed --- Discipline of Public Health Medicine, South AfricaBackground: Non-compliance with designated referral pathways has ramifications such as increased patient waiting time, overburdening of higher levels of care and increasing healthcare costs on patients and the healthcare system. The purpose of this study was to assess the determinants... -
Profiling work-related signature strengths of “Born Free” South Africans: A gender perspective
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Ita Geyser --- Department of Hospitality and Tourism Management (STH), South Africa Madelyn Geldenhuys --- Department of Industrial Psychology and People Management (IPPM), South AfricaThis study investigated the importance of signature strengths of South African trainees in the hospitality industry who are the “Born Free” generation, who have only lived in a democracy, and were given equal opportunities. Utilising a cross-sectional research design, we... -
Mid-upper arm circumference (MUAC) as a feasible tool in detecting adult malnutrition
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: E Van Tonder --- Department of Dietetics, South Africa L Mace --- Dietetics Department, Department of Health, South Africa L Steenkamp --- Dietetics Department, Department of Health, South Africa R Tydeman-Edwards --- Dietetics Department, Department of Health, Port Elizabeth Provincial Hospital, South Africa K Gerber --- Nursing Department, South Africa D Friskin --- Department of Statistics, South AfricaObjectives: This study aimed to expand on the limited South African malnutrition prevalence data and investigate the feasibility of mid-upper-arm circumference (MUAC) as a malnutrition screening tool. -
Hospitalisation of Type 2 diabetes mellitus patients with and without major depressive disorder in a private managed healthcare organisation
Item type: Journal Article • Journal: Journal of Endocrinology, Metabolism and Diabetes of South Africa • Authors: L Naidoo --- Department of Pharmacy and Pharmacology, South Africa N Butkow --- Department of Pharmacy and Pharmacology, South Africa P Barnard-Ashton --- Department of Pharmacy and Pharmacology, South Africa E Libhaber --- Department of Cardiology, School of Clinical Medicine, South AfricaBackground: The relationship between Type 2 diabetes mellitus (T2DM) and associated co-morbidities, particularly major depressive disorder (MDD), is poorly acknowledged in chronic disease management practices in South Africa. Managed healthcare costs and hospitalisation rates may be influenced by the discrete... -
Antimicrobial stewardship in rural districts of South Africa: growing a positive culture
Item type: Journal Article • Journal: South African Family Practice • Authors: Klaus B von Pressentin --- Mossel Bay Sub-district, Garden Route District, South Africa Hendré Swanepoel --- Van Rensburg Lancet, South Africa Jessica JS Opie --- Division of Haematology, National Health Laboratory Service, South Africa Louis S Jenkins --- Division of Family Medicine and Primary Care, South AfricaBackground: The success of medical specialist-led antimicrobial stewardship activities in urban tertiary health care settings has been well documented. The issue of antimicrobial resistance remains an ongoing concern. This has particular relevance in primary health care communities treated from sub-district... -
Chatbots — an organisation’s friend or foe?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Emma Carter --- Stenden Hotel Management School, Charlotte Knol --- Stenden Hotel Management School,In recent years, the use of artificial intelligence has increased tremendously and the hospitality industry has not gone unaffected. Nowadays, chatbots, which simulate human conversations, are almost indispensable in the customer service branch of hospitality. Where organisations started rapidly with... -
For better or for worse: Shaping the hospitality industry through robotics and artificial intelligence
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Nadine Drexler --- Stenden Hotel Management School, The Netherlands Viyella Beckman Lapré --- Stenden Hotel Management School, The NetherlandsContemporary technological applications are widely in use in the public sector; transportation, law enforcement, armed forces, and health care industries have long adopted robotics and artificial intelligence (AI). Our daily lives have been shaped through the digital transformation and, as... -
Exploring the key components of a contemporary hospitality servicescape: Architecture, theology and community
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Peter Singleton --- , The Netherlands Erwin Losekoot --- , The NetherlandsThis article aims to contribute to the theoretical understanding of the hospitality servicescape. Through this analysis this article makes recommendations to managers on how they can set about creating a genuine sense of welcome and hospitality in a contemporary setting... -
Exploring the concept of hostmanship through “50 cups of coffee”
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Monique Medema --- , The Netherlands Brenda de Zwaan --- , The NetherlandsThis article explores how hospitality academics and students understand, interpret and experience hostmanship. Building on a literature review which outlines and discusses the development and definition of hospitality, this exploratory study is framed by an interpretivist approach. Semi-structured interviews were... -
The future of hospitality jobs
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Georges El Hajal --- , The Netherlands Bill Rowson --- , The NetherlandsThis article reviews the literature on artificial intelligence (AI)-driven technology and looks at its effects on the future of hospitality jobs, and the skills needed for the future. The purpose of this article is to understand and describe how developments... -
Job demands, job resources, and work engagement among South African nurses
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Mercia Gerida Patience --- , South Africa Roslyn De Braine --- , South Africa Nelesh Dhanpat --- , South AfricaThe study investigated whether job demands and job resources predict work engagement of public and private sector nurses. The sample comprised of 420 South African nurses (females = 88.8%; employed in the private sector = 61.8%; mean age = 38 years, SD = 9.50 years). They completed surveys... -
Perspectives on hospitality industry trade unionism in the UK and beyond
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Roy C. Wood --- , UKThe study of traditional industrial relations institutions in the hospitality industry (such as trade unions) is somewhat in the doldrums. This is, perhaps, unsurprising, given that the sector has historically never had high union membership. This article briefly explores the... -
Lobbyscape: A framework about the effect of hotel lobbies’ atmospheric elements on customer satisfaction
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Minoas Pytharoulakis --- , Greece Georgia Zouni --- , GreeceThis article aims to present a new conceptual model about the “lobbyscape” (i.e. the “servicescape” of hotel lobbies or foyers). A review of the existing literature, along with the authors’ expertise, provided four dimensions and 25 atmospheric elements for the... -
The career paths of general managers in Dubai’s luxury hotel sector
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Rabab Abu Ramadan --- , United Arab Emirates Ioanna Karanikola --- , United Arab EmiratesThis study aims to identify the career paths of general managers (GMs) of five-star hotels in Dubai through 20 face-to-face interviews. GMs see themselves as leaders and role models for their staff. Most participants have spent their careers working in... -
Are spas and wellness still considered luxurious in today’s world?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sophie Thorne --- ,The world of spas has been around for thousands of years. Built as a supplementary service or facility for luxury hotels, it has quickly become a must have for most if not all luxury hotels around the world. Difficulties may... -
Changes in pre- and post-pandemic pricing decision factors: An overview of South Africa’s luxury accommodation sector
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ewaldt Janssen [cor1]Large-scale events such as a worldwide pandemic impact multiple areas of the hospitality business, including the factors that influence luxury pricing. As pricing cannot be done in isolation, changes in trading environments need to be identified and pricing approaches adjusted... -
Undergraduate hospitality students’ perceptions of careers in the industry: The Ghanaian context
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Grace Anthony --- , Ghana Ishmael Mensah --- , Ghana Eunice Fay Amissah --- , GhanaThe study examined undergraduate students’ perceptions about careers in the hospitality industry in Ghana. Students were sampled from traditional and technical public universities through a stratified random sampling technique. With a sample size of 1 341, exploratory factor analysis, t-test... -
Moving to design-based education in hotel management school: proof of success and beyond — a research journey
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Hanneke Assen --- , the Netherlands Marte Rinck de Boer --- , the Netherlands Macmillion B Fernandes --- , the NetherlandsNHL Stenden University of Applied Sciences adopted the innovative educational concept design-based education (DBE) in 2018. The Hotel Management School is one of the programmes that introduced a DBE curriculum. It is important to explore to what extent DBE is... -
Crisis management: The response of a small Dutch hospitality company during the COVID-19 pandemic
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Nanda van Leeuwen Boomkamp --- , The Netherlands Nicole Vermolen --- , The NetherlandsThe purpose of this study was to explore how a small Dutch hospitality company responded to the COVID-19 pandemic and hence create an understanding of how hospitality businesses can potentially use this knowledge when facing similar crises in the future... -
Behavioural abnormalities among school-age children living with HIV at Tikur Anbessa Specialized Hospital, Addis Ababa, Ethiopia
Item type: Journal Article • Journal: African Journal of AIDS Research • Authors: Hayat Ahmed Ali --- , Ethiopia Bezaye Abebe --- , Ethiopia Ayalew Moges --- , Ethiopia Negussie Deyessa --- , EthiopiaBackground: The human immunodeficiency virus infection has manifestations causing behavioural and cognitive abnormalities among children. The aim of this study was to assess the magnitude and correlates of behavioural abnormalities among school-age children living with HIV attending follow-up at the... -
To act or not to act: Cultural hesitation in the multicultural hospitality workplace
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Anne Keizer-Remmers --- , The Netherlands Vasilena Ivanova --- , The Netherlands Anja Brandsma-Dieters --- , The NetherlandsThis article aims to describe the behaviour, feelings and emotions of hospitality professionals regarding the phenomenon of handelingsverlegenheid (which we translate as “awkwardness to act”) in intercultural professional settings. The overall purpose of this study is to understand how middle... -
The value of volunteers in tourism and events: A leadership perspective
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Henrik Sølvbjerg Pahus --- , Denmark Simon Lind Fischer --- , Denmark Bianca Bradescu --- , DenmarkThis article is part of a three-year research project on volunteerism and the value for organisations employing volunteers, volunteers themselves and finally the tourists who meet the volunteers in various settings. Employing a mixed methods approach, we conducted a mutual... -
A review of research about the psychology of hospitality management in three leading hospitality journals
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ran Zhang --- , The Netherlands Wichard Zwaal --- , The NetherlandsThis article reviewed research articles published in three leading hospitality journals — Cornell Hospitality Quarterly, International Journal of Hospitality Management and Journal of Hospitality and Tourism Research. Sixty published issues (20 issues per journal) with a total of 539 articles... -
Customer behaviour in restaurants before and during COVID-19: A study in Vietnam
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Thao Hoang --- , The Netherlands Javed Suleri --- , The NetherlandsThe foodservice industry is one of the fastest-growing industries in the world and it contributes to the development of the Vietnamese economy. However, with the appearance of COVID-19, this industry has been affected. The purpose of this study is twofold,... -
Pragmatic restaurant tipping in star-rated hotels in Kenya
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Simon O Were --- , Kenya Moses N Miricho --- , Kenya Vincent N Maranga --- , KenyaTipping can be traced to Tudor England in the sixteenth century. This act transformed into a custom, spreading to many countries. However, tipping is observed differently from one country to the other and thus is not homogeneous from a global... -
Ready for recovery: Hoteliers’ insights into the impact of COVID-19 on the Indian hotel industry
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Girish K Nair --- , Qatar Shaheema Hameed --- , India Swati Prasad --- , QatarThis research studies the hotel manager perspective of COVID-19 (the novel coronavirus) on the Indian hotel industry by qualitatively analysing inputs from the human resources department, general management and top management of five-star hotels across India. In doing so, it... -
Working strategically with Big Data in the tourism sector: a qualitative study of twelve European destination management organisations
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Henrik S Pahus --- , Denmark Lars Sunesen --- , DenmarkThis article presents the results of 12 semi-structured in-depth interviews with data experts from destination management organisations across Europe. The analysis revealed three overarching themes concerning the use of Big Data in the tourism sector: (1) size matters when it... -
The Delphi technique: a tutorial
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Victoria Naisola-Ruiter --- , The NetherlandsThe Delphi technique is a recognised research technique designed as a futures-oriented methodology that gathers data by engaging a panel of experts to make judgements on a specific real-world issue. The technique enables the researcher to interact with key stakeholders... -
Impact of COVID-19 on the global hospitality industry: a brief review of current academic literature and meta-analysis to determine primary qualitative themes
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: David S Fowler --- , USAThe purpose of this study is to examine the current literature pertaining to the impact of COVID-19 on the global hospitality industry. The research has a two-fold approach. First, a succinct examination of the literature highlights the significant negative effects... -
Tourism graduate students’ employability skills: Results and implications of a Zimbabwean study
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Beaula Moyo --- , Turkey Hale Özgit --- , TurkeyThe study investigated perceptions of employability skills of Tourism and Hospitality Management (THM) graduates in the Zimbabwean sector. The participants included 15 THM university graduates and 15 tourism sector managers. The participants completed semi-structured interviews regarding the perceived employability skills... -
The spectrum of missed lower limb clinical findings at a diabetes clinic in KwaZulu-Natal: red flags for costly complications
Item type: Journal Article • Journal: Journal of Endocrinology, Metabolism and Diabetes of South Africa • Authors: AT Thompson --- , South Africa S Pillay --- , South Africa C Aldous --- , South AfricaIncluding a podiatrist in a multidisciplinary team (MDT) has been shown to reduce the incidence of diabetes-related lower limb amputations by at least 56% to as much as 85%. This reflects podiatry’s role in foot screening and assessment, diagnosis, foot... -
Predicting hospitality management students’ intention to enter employment in the hospitality industry on graduation: a person–environment fit perspective
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ran Zhang --- Utrecht University of Applied Sciences, the Netherlands Klaes Eringa --- NHL Stenden University of Applied Sciences, the NetherlandsThis study investigates factors predicting hospitality management students’ intention to enter employment in the hospitality industry upon graduation. Survey data were collected from 591 hospitality management students in a hotel management school in the Netherlands. Results of multiple regression analyses... -
The impact of sustainability at the workplace on the employee’s motivation and satisfaction
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Gabriel Tschelisnig --- NHL Stenden University of Applied Sciences, The Netherlands Rodney Westerlaken --- NHL Stenden University of Applied Sciences, The NetherlandsThis article focuses on the impact of sustainable efforts at the workplace on employees’ motivation and satisfaction. The focus is on the hospitality industry, represented in this case study by the Novotel Amsterdam Schiphol Airport in the Netherlands. As sustainability... -
Determinants of customer satisfaction in a high-contact service environment: a study of selected hotels in Abakaliki metropolis, Nigeria
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Maria-Friday C Nkwede --- Ebonyi State University, Nigeria Ike-Elechi Ogba --- Ebonyi State University, Nigeria Friday E Nkwede --- Ebonyi State University, NigeriaThis article explores the factors that lead to customer satisfaction, with a particular interest in the hospitality industry of Abakaliki, Ebonyi State, Nigeria. In a high-contact service industry such as hospitality, service providers and customers usually have an intimate and... -
Patients in public hospitals received insufficient food to meet daily protein and energy requirements: Cape Town Metropole, South Africa
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: Marieke Theron --- University of Cape Town, South Africa Siobhan O’Halloran --- Institute of Basic Medical Sciences, University of Oslo, Norway -
Fear of COVID-19 and job insecurity among hospitality industry employees: The mediating role of happiness
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Emete Toros --- University of Kyrenia, Ahmet Maslakçı --- Cyprus Science University, Northern Cyprus Lütfi Sürücü --- European Leadership University, North CyprusWorldwide, COVID-19 had an unprecedented impact on the lives of people. This study explored the association between the fear of COVID-19 and job insecurity of Turkish hospitality employees, as well as the role of work happiness in that relationship. Survey... -
Assessment of utilisation of PMTCT services at Nyanza Provincial Hospital, Kenya
Item type: Journal Article • Journal: SAHARA-J: Journal of Social Aspects of HIV/AIDS • Authors: Iscah Akoth Moth --- Great Lakes University, Democratic Republic of Congo, A.B.C.O. Ayayo --- University of Nairobi, Dan Kaseje --- Tropical Institute of Community Health and Development (TICH), AfricaThe main objective of the study was to assess the utilisation of prevention of mother-to-child transmission (PMTCT) services among mothers registered for services at Nyanza Provincial Hospital in Kenya. A cross-sectional exploratory study was conducted, using both quantitative and qualitative... -
How can event locations exceed the expectations of visually-impaired theatre guests for accessibility and service?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Maud Blok --- NHL Stenden University of Applied Sciences, the Netherlands Rodney Westerlaken --- NHL Stenden University of Applied Sciences, the NetherlandsThis research focuses on identifying barriers for and needs of visually impaired theatre guests (VITG). The focus lies on exceeding expectations by offering services before and during an event, ensuring an accessible venue, and providing excellent service for VITGs. A... -
Assessment of knowledge, attitude and practice of nurses regarding enteral nutrition at a military hospital
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: Londolani Ramuada --- Department of Global Health, Stellenbosch University, South Africa Lizl Veldsman --- Department of Global Health, Stellenbosch University, South Africa Nedzingahe Livhuwani --- Lr Research & Data Analysis Consulting, South Africa Renée Blaauw --- Department of Global Health, Stellenbosch University, South Africa -
Knit and natter — the hospitableness of knitting
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Tracy Harkison --- Auckland University of Technology, New ZealandKnitting and knitting groups have been gaining popularity throughout the world over the last two decades. They have been used as a setting for data collection for various projects to study the benefits of knitting, and the many uses of... -
Time to look at the stars? Reflections on bias and prejudice in hospitality management education
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Conrad Lashley --- , United KingdomThis article reflects on a keynote presentation made at the 32nd Council for Hospitality Management Education Research Conference hosted at NHL Stenden University of Applied Science in Leeuwarden, The Netherlands. The field of study prepares managers who will organise the... -
The use of dolphins at Melka Excelsior Dolphin and Wildlife Resort in Lovina, Bali, Indonesia: a study of visitor experiences and ethical implications through netnographic research
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Rodney Westerlaken --- NHL Stenden University of Applied Sciences, The NetherlandsThe closure of Melka Excelsior Dolphin and Wildlife Resort in Lovina, Bali, in Indonesia was prompted by the confiscation of its dolphins and mounting pressure from animal welfare advocates, marking a pivotal moment in the discourse surrounding the use of... -
Dynamic capability and competitive advantage of event management ventures in Kenya
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Rebecca Chelagat Cheruon --- Moi University, Kenya Jacqueline Cheptepkeny Korir --- Moi University, KenyaEvent management in the hospitality industry came into being because many corporate firms, families and friends asked hotels to organise their gatherings. For corporate firms, these events are considered training programmes, meetings, or conferences. For families, events include weddings, birthday... -
When caring and mourning threaten public health: the experience of Covid-19 preventive regulations in Zambia
Item type: Journal Article • Journal: Anthropology Southern Africa • Authors: James Musonda --- University of Liège, BelgiumThis article explores how Covid-19 regulations in hospitals and regarding funerals disrupted and limited the capacity of kin to care, and transformed the meanings of life and death, for Zambians. Nonetheless, patients and kin exercised their agency through disobedience, by... -
Interpersonal violence experienced by nurses caring for persons with intellectual disability: A phenomenological study
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Andile Glodin Mokoena-de Beer --- Sefako Makgatho Health Sciences University, South Africa Mmasetlhaba Ruth Ledwaba --- Sefako Makgatho Health Sciences University, South Africa Lily Keneilwe Motswasele-Sikwane --- Sefako Makgatho Health Sciences University, South AfricaThis phenomenological study explored interpersonal violence experienced by nurses caring for persons diagnosed with intellectual disability at a selected psychiatric hospital in South Africa. In-depth phenomenological interviews were conducted with 16 nurses (female = 10, males = 06 with 2... -
Advancing methodological diversity in critical tourism, leisure and hospitality research: a thorough analysis in the African context
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Wagnew Eshetie Tsegaw --- Bahir Dar University, EthiopiaWhile the African context provides a unique environment for critical tourism, leisure and hospitality research, it is still understudied by academia, mostly due to the small academic community and the high difficulty in obtaining data. This article explores and showcases... -
Experiences of a fine dining event held inside a working prison
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Alison McIntosh --- Auckland University of Technology, New Zealand Tracy Harkison --- Auckland University of Technology, New ZealandFine dining experiences offered inside working prisons are one type of hospitality initiative attempting to support prisoner rehabilitation and offer a memorable dining experience for the paying public. Previous hospitality research has not explored how fine dining delivered in a... -
The role of autonomy and competence in retaining Dutch hotel staff post-COVID-19
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sofiia Norenko --- Wittenborg University of Applied Sciences, The Netherlands Emmah Muchoki --- Wittenborg University of Applied Sciences, The Netherlands Vanessa de Oliveira Menezes --- Wittenborg University of Applied Sciences, The Netherlands René Rijnders --- Wittenborg University of Applied Sciences, The NetherlandsThis article explores potential changes in employee motivation for retention in the Dutch hotel industry after the COVID-19 pandemic, applying the self-determination theory to examine autonomy and competence. An online survey was designed and applied to 298 Dutch hotel staff... -
Personalised pricing under the current European legal framework: a call for ethics, sustainability and responsibility in the age of artificial intelligence
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Jean-Pierre van der Rest --- Leiden University, The Netherlands Kimia Heidary --- Leiden University, The NetherlandsAs pricing in hospitality and tourism evolves due to the opportunities presented by artificial intelligence (AI), so do the concerns that come with technological advancements. There is a fine line between what is possible, what is profitable, and what is... -
The beauty of tipping: customer decision-making during COVID-19 in African beauty salons
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Alang Ernest Wung --- University of Dschang, Cameroon Roger Tsafack Nanfosso --- University of Dschang, CameroonResearch has been limited to investigating tipping in other hospitality industries, while ignoring beauty salons. The objective of this study is to present tipping behaviours in the context of beauty salons in two ways: first, by examining tip predictors; and... -
AI service robots in a 4-star hotel: enhancing guest and employee experiences
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Frederik Jan van der Meulen --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The Netherlands Daniek Verhoeven --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The Netherlands Juliet Chipumuro --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The Netherlands Wilson Majee --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The NetherlandsArtificial intelligence (AI) has recently become a vital technology affecting several sectors, including hospitality. The expanding use of AI robots in functions previously performed by humans raises important issues — which are currently unknown — regarding how AI robotics may... -
The impact of onboarding practices on employee retention in the cruise industry
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Marijn Zuiker --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The Netherlands Rodney Westerlaken --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The NetherlandsThis study investigates effective onboarding practices in the cruise industry, examining the interplay between onboarding, hospitality and seafaring occupations due to limited existing research. Using an exploratory mixed-method approach, the researchers employed insider and outsider perspectives to critically analyse employee... -
Considering risk associated with leisure time physical activity (LTPA) at craft breweries: overlooking dangers in the name of fun
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Alana N Seaman --- Tourism, Recreation, & Sport, University of North Carolina Wilmington, USA Lindsey Schroeder --- Athletic Training, University of North Carolina Wilmington, USA Madison Peace --- Athletic Training, University of North Carolina Wilmington, USA Michele Abee --- Bellarmine University, USA Laura Morris --- Tourism, Recreation, & Sport, University of North Carolina Wilmington, USAMany breweries in the US have become popular settings for leisure time physical activity (LTPA). While risk is widely accepted as an inherent part of sport and physical activity (PA), breweries are places of increased risk due to the nature... -
Willingness to stay or quit: evidence from migrants working in the galway bar and restaurant industry in Ireland
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Olaiwola Jamiu Ogunpaimo --- University of Galway, Ireland Kesiena Ebenade --- School of Business, National College of Ireland, IrelandHealth and safety issues, irregular working hours and low wages frequently intensify the concerns that migrant hospitality workers experience regarding their jobs. Given these challenges, the article explores the work motivation and career intentions of migrant workers in the Galway... -
Diversifying the industry’s customer base by developing dementia-friendly tourism destinations and tailored hospitality services
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Jun Wen --- Macau University of Science and Technology, China Qin Zhang --- Southwest Minzu University, China Danni Zheng --- Fudan University, China Fangli Hu --- Edith Cowan University, AustraliaDiversifying the hospitality industry’s customer base beyond typical healthy travellers will be important for the long-term viability and success of the industry. This viewpoint advocates for interdisciplinary efforts focusing on dementia and tourism to lay a solid foundation to create... -
Impact of short-term let regulations on mental health in Scotland’s self-catering sector: a policy-oriented framework for future resilience
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Fiona Campbell --- , United Kingdom Masood Khodadadi --- University of the West of Scotland, United KingdomScotland’s self-catering sector faces significant challenges from recent regulatory changes, especially new short-term let (STL) licensing and planning requirements. These measures have intensified mental health pressures on operators, as shown by a pulse survey from the Association of Scotland’s Self-Caterers... -
Transitions into the futures: AI disruption and resilience in hospitality graduates
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Georges El Hajal --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The NetherlandsThis viewpoint article explores the impact of fast-paced advancements in artificial intelligence (AI) technologies on the hospitality industry’s workforce, focusing on the employability and career sustainability of today’s hospitality education graduates. AI technologies reshape traditional job roles and introduce new... -
The impact of COVID-19 on the hospitality sector and the growing demand for health-conscious services, with a focus on India
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Geetanjali Sageena --- Indian Council of Medical Research, India Suneel Kumar --- Shaheed Bhagat Singh College, University of Delhi, IndiaThe COVID-19 pandemic significantly disrupted the global hospitality sector, with travel restrictions and lockdowns causing severe declines in tourism. In 2020, international tourist arrivals fell by 74%, leading to an estimated $1 trillion revenue loss. India’s hospitality sector, contributing 9%... -
Building bridges: how hospitality can foster positive peace
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Latifa Benhadda --- NHLStenden University of Applied Sciences, The Netherlands Rainer Prasetya --- NHLStenden University of Applied Sciences, The NetherlandsThis opinion piece explores the relationship between hospitality and positive peace from a social and ethical perspective, focusing on human dignity, justice and care. It argues that hospitality, beyond its commercial lens, should be viewed through the interaction between host... -
“Esprit de B Corps”: The rapid increase in B Corp accreditations across UK hospitality companies — a viewpoint on their collective potential and a future research agenda
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Mark Ashton --- University of Surrey, UK Viachaslau Filimonau --- University of Surrey, UKThe rapid growth of B-Corp certified organisations in the UK hospitality sector calls for a better understanding of their potential to influence the supply and demand sides of the market. It also requires an outline of a dedicated research agenda... -
Research in Hospitality Management: a retrospective and future views, and the case of padel sport
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sjoerd A. Gehrels --- Stenden University Leeuwarden, The NetherlandsHospitality is a phenomenon in society that has attracted a lot of attention in research over the past few decades. The Hotel Management School Leeuwarden (HMSL) is one of the colleges of the Dutch University of Applied Sciences (UAS) NHL-Stenden... -
Paving the way to detect adult malnourished patients in resource-limited settings: the first step to the right to nutritional care
Item type: Journal Article • Journal: South African Journal of Clinical Nutrition • Authors: E Van Tonder --- Nelson Mandela University, South Africa FAM Wenhold --- University of Pretoria, South Africa R Blaauw --- Stellenbosch University, South AfricaHospital malnutrition, particularly disease-related malnutrition (DRM), is a significant public health concern associated with increased morbidity, mortality and costs. The recent Global Leadership Initiative on Malnutrition (GLIM) proposed a framework to globally standardise the diagnosis of adult malnutrition (undernutrition), allowing... -
The future of hospitality management: adapting to Generation Z’s values and preferences
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Janneke Lensen --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, Joost IJsselmuiden --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, Rodney Westerlaken --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences,This viewpoint article explores the evolving landscape of hospitality management in light of Generation Z emerging as a dominant consumer force and being a significant percentage of the workforce. The workforce is rapidly changing in this field, since the hospitality... -
Tracing the evolution of environmental practices research in the hotel industry: a mixed-review perspective
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Christopher Mensah --- Ho Technical University, Ghana Edem M. Azila-Gbettor --- Ho Technical University, Ghana Divine Tuinese Novieto --- Ho Technical University, Ghana George Harrison Coffie --- Ho Technical University, Ghana Eric Kodzo Adzivor --- Ho Technical University, GhanaThe purpose of the study is to map the terrain of extant literature on green hotel practices conducted over 40 decades (1983–2020) and identify the gaps to be addressed by future research. The study examines the content of 561 articles... -
Green practice implementation strategies and sustainability: a case of Kenya’s city hotels
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Elizabeth Kamunzyu --- The Technical University of Kenya, Kenya Josephine Opondo --- Jaramogi Oginga Odinga University of Science and Technology, Kenya Richard Makopondo --- The Technical University of Kenya, KenyaDespite hotels pursuing sustainability through the adoption of green practices, how the adoption is implemented has not attracted much research attention. Thus, this study explores the implementation strategies employed by city hotels in Kenya in their adoption of green practices,... -
An analysis of guest attitude toward dining at green restaurants in Qatar
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: MC Ashim Sagar --- Human Resource Management, FTC Qatar, Qatar Eddy Kurobuza Tukamushaba --- College of Business, University of Doha for Science and Technology, Qatar Juliet Gladies Jayasuria --- College of Business, University of Doha for Science and Technology, Qatar Khalid Ibrahim Al-Sulaiti --- Marketing, Al-Rayyan International University College in partnership with University of Derby UK Doha–Qatar, QatarThis study examines how interpersonal influence, green menu attributes and eco-friendly attributes shape guest attitudes toward green dining in five-star hotels in Qatar, and how these attitudes influence their willingness to dine at green restaurants. Using a quantitative approach, a... -
Techno-craftsmanship to rejuvenate a UNESCO cultural heritage tradition
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Nihal Bursa --- Istanbul Bilgi University, TürkiyeEvolving over 500 years of history, Turkish coffee as known today has a unique character, owing much to its brewing technique, which requires dedicated time and manual skills. Urbanisation and digitalisation in the 21st century have created a pace of... -
Emergence of dark kitchens and factors shaping consumer patronage: a review
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Samuel Kwabena Chaa Kyire --- University of Energy and Natural Resources, Ghana Surjeet Singh Dhaka --- Central University of Punjab, India Jeffery Kofi Asare --- University of Energy and Natural Resources, GhanaDue to the dearth of thorough literature reviews, this review compiles information on the evolving concept of dark kitchens. Forty-nine research articles indexed in the Scopus database were gathered for the review. Performance analysis and science mapping were used to... -
Walk a mile in the customers’ shoes: The prospective role of wisdom and emotional intelligence in shaping customer-focused perspective-taking
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: David Amani --- University of Dodoma, TanzaniaThis study investigates the interplay of wisdom and emotional intelligence as antecedents of customer-focused perspective-taking in the hospitality industry. Grounded in the balance theory of wisdom, the study develops a research model hypothesising that wisdom, comprising cognitive, reflective and affective... -
Treat others just as you want to be treated: Capitalising on employees’ religiosity and emotional intelligence to nurture customer-focused perspective-taking
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: David Amani --- University of Dodoma, TanzaniaAlthough the contribution of customer-focused perspective-taking in enhancing service performance has been extensively acknowledged in the literature, there is limited evidence on its antecedents. This study, therefore, tested a hypothesised model examining the interplay between employees’ religiosity and emotional intelligence... -
The role of green innovation in mediating green supply chain and CSR impacts on hospitality firm performance: Evidence from Ghana
Item type: Journal Article • Journal: Africa Journal of Management • Authors: Mohammed Majeed --- Tamale Technical University, Ghana Esther Asiedu --- Ghana Communication Technology University, Ghana Iddrisu Sulemana --- Tamale College of Education, Ghana Aidatu Abubakari --- Wisconsin International University College, Ghana Ahmed Sakara --- Tamale Technical University, GhanaThis study examines the impact of green supply chain management (GSCM) and corporate social responsibility (CSR) on the performance of hospitality firms in Ghana, using stakeholder theory and considering green innovation (GI) as a mediating factor. A quantitative survey of...
