Original Article

Hospitality and hospitableness

Published in:
Volume 5, issue 1, 2015 , pages: 1–7
DOI: 10.2989/RHM.2015.
Author(s): Conrad LashleyAcademy of International Hospitality Research, Stenden University of Applied Sciences, Leeuwarden, The Netherlands


Not long after the word hospitality emerged as a collective noun to describe the commercial provision of services associated with
accommodation, drinking and eating, some academics began to investigate the meanings of hospitality and hospitableness.
Whilst most academic programme provision related to developing those who would subsequently manage the delivery of
commercial hospitality services, the study of hospitality from an array of social science perspectives has yielded some interesting
insights. This paper explores some perspectives to be gained from a variety of religions, particularly the universal need to
welcome and protect the stranger. It goes on to show that genuine hospitality is offered without any concern for repayment
or reciprocity. It then describes the development of a research instrument that can be used to identify those individuals who are
driven by a personal desire to be hospitable to others.

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