Reconceptualising success in hospitality internships: a new perspective on students’ achievement factors

Abstract

This viewpoint article examines the challenges and factors influencing student success during hospitality internships, particularly those organised by a hotel management school in collaboration with international host companies. A previous study on the topic highlights that only 21% of students completed their internships within the designated 12-month period, with success linked to personal traits such as optimism, resilience and proactive behaviour. Nearly a decade after the original research, the author continues to observe identical patterns in the completion of hospitality internships, underscoring the enduring relevance of foundational principles such as effective mentorship and practical experience, despite the evolving dynamics of the industry. The article critiques the current internship model, arguing that inadequate institutional support, unrealistic demands and a lack of comprehensive preparation are significant barriers to success. Drawing on established research, the author proposes a re-evaluation of existing internship frameworks, recommending stronger institutional involvement, proactive mentorship and the alignment of internships with students’ career goals. Ultimately, the article advocates for a more holistic approach to internship support, ensuring student success becomes the standard rather than the exception.