Original Articles

Computer-based Message System Flows in Large Organisations

Published in: De Ratione
Volume 5 , issue 1 , 1991 , pages: 11–26

DOI: 10.1080/10108270.1991.11435022

Author(s): B R Lower University of Cape Town, , S Erlank University of Cape Town, , P M Q Lay University of Cape Town,

Keywords: E-mail , electronic mail , organisations , organisational communication , computer-based message systems

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Abstract

The structure of a typical organization can be described in terms of hierarchies and work groups, linked by blows of control and information. Communication between and within these work groups takes place in formal and informal ways, using a variety of media.

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