Article

The quality of feedback from outpatient departments at referral hospitals to the primary care providers in the Western Cape: a descriptive survey

Published in: South African Family Practice
Volume 61 , issue 6 , 2019 , pages: 252–259

DOI: 10.1080/20786190.2019.1676021

Author(s): Robert Mash Division of Family Medicine and Primary Care, South Africa , Herma Steyn Department of Health, South Africa , Muideen Bello Division of Family Medicine and Primary Care, South Africa , Klaus von Pressentin Division of Family Medicine and Primary Care, South Africa , Liezel Rossouw Department of Health, South Africa , Gavin Hendricks Division of Family Medicine and Primary Care, South Africa , Germarie Fouche Department of Health, South Africa , Dusica Stapar Division of Family Medicine and Primary Care, South Africa

Keywords: communication , coordination , primary health care/standards , physician–patient relations , referral , secondary care/standards

Download full text Get new issue alerts

Abstract

Background: Coordinating care for patients is a key characteristic of effective primary care. Family physicians in the Western Cape formed a research network to enable them to perform practical research on key questions from clinical practice. The initial question selected by the network focused on evaluating the quality of referrals to and feedback from outpatient departments at referral hospitals to primary care providers in the Western Cape.

« A profile of Caesarean sections performed at a district hospital in Tshwane, South Africa

Antimicrobial stewardship in rural districts of South Africa: growing a positive culture »