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The ‘new’ bricks-and-mortar store: An evaluation of website quality of online grocery retailers in BRICS countries
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Alicia Neva Weber --- Department of Entrepreneurship, Supply Chain, Transport, Tourism and Logistics Management, South Africa Johanna Adolphina Badenhorst-Weiss --- Department of Entrepreneurship, Supply Chain, Transport, Tourism and Logistics Management, South AfricaBackground: Online grocery retailing holds potentially fruitful outcomes for retailers and consumers. However, both retailers and consumers have been slow to adopt and participate in this form of grocery retailing, especially in countries with emerging economies such as those in... -
Influence of retailers’ website system quality factors on online shopping in South Africa
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Yu-Ting Hung-Joubert --- Department of Marketing and Retail Management, Cindy Erdis --- Department of Marketing and Retail Management,Online shopping, which has grown significantly over the years, has become a popular form of shopping. To succeed, it is important that online retailers ensure that their shopping websites function well and adhere to all aspects of system quality. The... -
Minimum corporate website disclosure levels and information asymmetry: Evidence from Johannesburg Stock Exchange small-cap companies
Item type: Journal Article • Journal: South African Journal of Accounting Research • Authors: George Nel --- School of Accountancy, Stellenbosch University, South Africa Roelof Baard --- School of Accountancy, Stellenbosch University, South AfricaThe use of corporate websites as communication medium may contribute to good governance and specifically transparency as one of the basic principles of governance, mitigating the effect of the agency problem. The primary objective of this study was to ascertain... -
Empirical assessment of South Africa’s national government websites for evidence of e-Government growths
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Letjedi Thabang Mabinane --- University of Johannesburg, South Africa Emmanuel Innocents Edoun --- University of Johannesburg, South AfricaTo draw insights and better understand the online presence of South Africa's national government departments, an empirical analysis of their websites is conducted. The objective of this study was to determine whether South Africa has deployed enough online services since... -
Building legitimacy and distinctiveness on Nigerian-Canadian transnational ventures’ websites
Item type: Journal Article • Journal: Africa Journal of Management • Authors: Diane A. Isabelle --- , Canada Mika Westerlund --- , Canada Victoria Sajuyigbe --- ,Achieving legitimacy in several markets is crucial for transnational ventures. Moreover, the literature on competitive strategy suggests that distinctiveness from competitors is a major source of competitive advantage for ventures. Nevertheless, our knowledge is sparse on how transnational ventures use... -
What can hotels learn content wise from online travel agency websites?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Marit de Vries --- NHL Stenden University of Applied Sciences, The NetherlandsThis research focuses on the specific information present on a hotel website and an online travel agency (OTA) hotel page, and to identify what information relates to which customer value. A checklist, based on the combination of OTA consumption values... -
Investigating stimulating factors for customer booking intentions on brand websites
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Marit de Vries --- NHL Stenden University of Applied Sciences, The Netherlands Niels Klein Poelhuis --- NHL Stenden University of Applied Sciences, The NetherlandsCustomers have ample opportunities regarding channels to use to book a hotel room: offline and online. In the online world, the options are using the hotel’s website, referred to as the brand website, or third party internet sites like online... -
Factors impacting online purchasing spend
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: S. Rudansky-Kloppers --- University of South Africa, South Africa P. Bester --- University of South Africa, South AfricaOnline shopping has increased dramatically over the past couple of years and is expected to continue to grow. In South Africa, a marked increase in online shopping has been noted, despite still lagging behind international adoption levels. As internet adoption...