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The ‘new’ bricks-and-mortar store: An evaluation of website quality of online grocery retailers in BRICS countries
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Alicia Neva Weber --- Department of Entrepreneurship, Supply Chain, Transport, Tourism and Logistics Management, South Africa Johanna Adolphina Badenhorst-Weiss --- Department of Entrepreneurship, Supply Chain, Transport, Tourism and Logistics Management, South AfricaBackground: Online grocery retailing holds potentially fruitful outcomes for retailers and consumers. However, both retailers and consumers have been slow to adopt and participate in this form of grocery retailing, especially in countries with emerging economies such as those in... -
Influence of retailers’ website system quality factors on online shopping in South Africa
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Yu-Ting Hung-Joubert --- Department of Marketing and Retail Management, Cindy Erdis --- Department of Marketing and Retail Management,Online shopping, which has grown significantly over the years, has become a popular form of shopping. To succeed, it is important that online retailers ensure that their shopping websites function well and adhere to all aspects of system quality. The... -
Supply chain design dimensions for supply chain resilience in the South African fast-moving consumer goods retail industry
Item type: Journal Article • Journal: Africa Journal of Management • Authors: Nkechi D. Neboh --- , South Africa Thokozani P. Mbhele --- , South AfricaThis paper intends to empirically establish the supply chain design dimensions that influence the ability of retailers in South Africa’s fast-moving consumer goods (FMCG) industry to perform effectively with resilience. It further examines the extent of supply chain design dimensions...