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1. 

   Measuring language usage in hospitality situations

   Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Leanne Schreurs --- , The Netherlands

   In this study, language usage in hospitality situations is measured. To this end, a corpus of utterances taken from a Colombian Spanish novel is quantitatively analysed. As a starting point of the analysis, it is illustrated that different modes of...

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2. 

   Persuasion in compliance-gaining messages in Milubi’s play Ndi muṱodzi muni?

   Item type: Journal Article • Journal: South African Journal of African Languages • Authors: Mawande Dlali --- Stellenbosch University, South Africa Masindi Sadiki --- Stellenbosch University, South Africa

   This article explores compliance-gaining messages in interpersonal interactions that show persuasion by critically analysing discourse excerpts from the Tshivenḓa play Ndi muṱodzi muni? (‘What kind of tear is this?’). The play displays how communication with goal-attainment intentions occur in Tshivenḓa...

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