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Luxury and innovation: Towards an evaluative framework
Item type: Journal Article • Journal: • Authors: Michael Riley --- Faculty of Business, Economics and Law, University of Surrey, Guildford, United Kingdom Edith Szivas --- International Centre for Hotel and Resort Management, University of West London, London, United KingdomThis conceptual paper uses a historical and psychological analysis of luxury to argue that it is has been, and continues to be, a driver of innovation in the tourism and hospitality industries. In examining the relationship between creativity and innovation, the paper... -
Luxury and innovation: Towards an evaluative framework
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Michael Riley --- Faculty of Business, Economics and Law, United Kingdom Edith Szivas --- International Centre for Hotel and Resort Management, United KingdomThis conceptual paper uses a historical and psychological analysis of luxury to argue that it is has been, and continues to be, a driver of innovation in the tourism and hospitality industries. In examining the relationship between creativity and innovation,... -
Price, exclusivity and luxury: Exploring London’s luxury hotels
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Andy Heyes --- Stenden Hotel Management School, The Netherlands Conrad Lashley --- Stenden Hotel Management School, The NetherlandsLuxury is commonly said to be in the eye of the beholder. It typically relies upon the comparison with the given norms, and reflects the consumption patterns of society's economic elite. Research into the luxury retail industries have grown in... -
The importance of the human touch in the luxury accommodation sector
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Tracy Harkison --- School of Hospitality and Tourism, Faculty of Culture and Society, New ZealandIt could be said that all luxury properties offer their guests the same facilities and amenities; therefore, there has to be some other point of difference – their staff. This research paper focuses on staff and their importance for luxury... -
How millennials perceive leisure luxury hotels in a sharing economy?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Andy Heyes --- Hotel Management School, The Netherlands Ajay Aluri --- College of Business and Economics, USAThe introduction of both the experience and sharing economies can potentially be seen to be the start of a new type of luxury accommodation, but is that really true? The generation best adapted to such changes, who are also the... -
Workers in the luxury hospitality industry and motivation – the influence of gender, age and departments
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ambra Hekman --- Hotel Management School, The Netherlands Conrad Lashley --- Hotel Management School, The NetherlandsThis research was conducted to find out whether demographics such as age, gender and working within different departments have an influence on the motivational factors of workers in the luxury hospitality industry. Questionnaires were filled out by 39 employees from... -
Luxury consumption in tourism: the case of Dubai – Part 2
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Andy Heyes --- , The Netherlands Sanjay Nadkarni --- , UAE2016 was a year of critical discussion and reflection for Nadkarni and Heyes as they considered the luxury image of Dubai in this journal. Discussions outlined the theoretical nature of luxury while also addressing the current hotel industry statistics coming... -
The service semiotics of luxury events: An exploration for future research and events management industry practice
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Charles Bladen --- , UKThis article discusses the implications of the role of semiotics in the design and delivery of luxury event-attendees’ experience. Within the contemporary industry and sector, the place of semiotics within the field of design will be established and its importance... -
Do passengers perceive flying first class as a luxury experience?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Eileen Lee --- , USA Carl A Boger --- , USA Andy Heyes --- , The NetherlandsThe definition of a single luxury experience has remained elusive to the airline industry, experts, scholars, and even luxury consumers. The duality of luxury suggests that experiences must provide a sense of prestige and hedonic well-being to be perceived as... -
Are spas and wellness still considered luxurious in today’s world?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Sophie Thorne --- ,The world of spas has been around for thousands of years. Built as a supplementary service or facility for luxury hotels, it has quickly become a must have for most if not all luxury hotels around the world. Difficulties may... -
Changes in pre- and post-pandemic pricing decision factors: An overview of South Africa’s luxury accommodation sector
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Ewaldt Janssen [cor1]Large-scale events such as a worldwide pandemic impact multiple areas of the hospitality business, including the factors that influence luxury pricing. As pricing cannot be done in isolation, changes in trading environments need to be identified and pricing approaches adjusted... -
A reflection on the story, current positioning, offerings and the darker side of the luxury gastronomy book, the Michelin Guide
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Nguyen Vinh Hoa --- , France Isaure May --- , FranceThis article gives some personal reflections on the luxury status of the most famous gastronomic bible — The Michelin Guide. The question being addressed — Is the Guide still considered a luxurious commodity? By using secondary data, the findings show... -
Reflecting on moving forward: luxury hospitality in New Zealand post-COVID-19
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Tracy Harkison --- Auckland University of Technology, New ZealandDue to border closures during the COVID-19 pandemic, the hospitality and tourism industry was given a chance to re-imagine and re-invent itself. New Zealand’s borders were shut to international tourists for 28 months, giving it a considerable amount of time...