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Exploring the Attainment of Career Success
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Eileen Koekemoer --- North-West University, South Africa Sune Visagie --- North-West University, South AfricaThis study examined the role of the organisation as well as the role of the employee in the attainment of career success for senior management employees. Participants were a purposive sample of 24 senior management employees from two international financial... -
The exploratory and confirmatory factor analyses of two subjective career success instruments
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Eileen Koekemoer --- Department of Human Resource Management, South Africa Jan Alewyn Nel --- Department of Human Resource Management, South Africa Audine du Toit --- WorkWell Research Unit, South AfricaThis study investigated the psychometric properties of two subjective career success instruments within the South African context: Perceived Career Success (PCSS: Gattiker & Larwood, 1986) and Life Success Measures Scale (LSMS: Parker & Chusmir, 1992). Data were collected via a... -
Black Jack: Do company benefits and feelings have an impact on my happiness?
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Rosa Naudé --- TREES (Tourism Research in Economic Environs and Society), South Africa Stefan Kruger --- TREES (Tourism Research in Economic Environs and Society), South Africa Melville Saayman --- TREES (Tourism Research in Economic Environs and Society), South Africa Cara Jonker --- School of Human Resource Sciences, South Africa Muzaffer Uysal --- TREES (Tourism Research in Economic Environs and Society), South AfricaThe aim of this study was to determine whether casino employees’ benefits and their feelings about the company influence their experienced happiness. A total of 1 502 casino employees were surveyed (females = 57%; males = 43%). They completed a... -
Workplace diversity in South Africa: Its qualities and management
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Yvonne T. Joubert --- Department of Human Resource Management, South AfricaThis qualitative study explored diversity management strategies used by South African financial institutions. The sample included 72 employees (33.33% females; 39.08% Indigenous African language speakers). Of the participants, 44.45% were white, 28.57% were black, 22.22% were Indian, and 4.78% were... -
The importance of the human touch in the luxury accommodation sector
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Tracy Harkison --- School of Hospitality and Tourism, Faculty of Culture and Society, New ZealandIt could be said that all luxury properties offer their guests the same facilities and amenities; therefore, there has to be some other point of difference – their staff. This research paper focuses on staff and their importance for luxury... -
Effect of positive organizational behaviour (POB) characteristics on construction employees’ turnover in Uyo City of Akwa Ibom State, Nigeria
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Amaka Chinweude Ogwueleka --- Department of Quantity Surveying, Nigeria Stanley Nnamdi Ogbonna --- Department of Quantity Surveying, NigeriaLow turnover of skilled construction employees is paramount to any construction organization in order to boost high rate of skilled and talented workers. The global shortage of skilled workers within the construction industry provides the need to investigate factors that... -
Does the body modified appearance of front-line employees matter to hotel guests?
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Verena Hopf --- International Hospitality and Service Management, The NetherlandsThe hospitality industry is all about providing service. This service provision takes place in the employee and guest encounter. Hence, this interaction is crucial for the hospitality industry. The employees in this interplay are expected to represent the company and... -
When life's good: Gendered marital satisfaction and work-pay satisfaction influences on organisational commitment of advancement-career-stage employees
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Chibuzor Uchenna Onuoha --- Population & Health Research Entity, Faculty of the Human Sciences, South Africa Erhabor Sunday Idemudia --- Population & Health Research Entity, Faculty of the Human Sciences, South AfricaWe examined the influences of marital satisfaction and work-pay satisfaction on organisational commitment among advancement-career-stage employees while controlling for gender and a selection of socio-demographics. The sample consisted of 350 workers (females = 237; mean age = 32.44, SD =... -
Human trafficking in the hospitality industry in the Netherlands
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Gonneke Kragt --- , the NetherlandsThis article explores the level of preparedness of front office (FO) employees to recognise and react to human trafficking (HT). The information used for this research was based on relevant literature related to the subject. Also, data for this study... -
Sexual harassment as perceived and experienced by male and female restaurant employees
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Andreea-Stefania Baltag --- , the Netherlands Melanie Bosman --- , the Netherlands Andrea Bravo Wilson --- , the Netherlands Joanne Huismans --- , the Netherlands Wichard Zwaal --- , the NetherlandsThe purpose of this study was to gain knowledge about sexual harassment as perceived and experienced by male and female restaurant employees. The research was carried out by using an online survey and five interviews. The 137 participants of the... -
The interplay between interpersonal relationships and organisational learning behaviour: Influences of psychological safety
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Emenike N. Anyaegbunam --- , Nigeria Izuchukwu L. G. Ndukaihe --- , Nigeria Onyinye A. Nwankwo --- , Nigeria Fabian O. Ugwu --- , NigeriaThis study examined the association between interpersonal relationships and organisation learning behaviour among new employees; as well as the influence of psychological safety on that relationship. Participants were 1 500 newly recruited university employees (females = 41.66%; mean age =... -
The Job Demands Scale for Hearing-Impaired Employees: Development and preliminary analysis of internal validity
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Strauss Chelius --- , South Africa Marissa Brouwers --- , South Africa Bouwer J Jonker --- , South AfricaFew work participation scales have been normed on employees with hearing impairment. This creates an employment disparity against them. We developed a 57 item Job Demands for Hearing Impaired Employees (JDHIE) scale, providing preliminarily internal validity evidence. Respondents were 85... -
Wellness needs of academic employees: A case study of a South African university
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Frances L. Jasson --- , South Africa Marieta Du Plessis --- , South Africa Abigail Simons --- , South AfricaAcademic employees at Higher Education Institutions face numerous challenges, ranging from workload, student protests, and emergency remote learning. We explored the lived work wellness experiences of South African academics and how well institutional wellness services were meeting these needs. Thirteen... -
Perceived organisational reputation and work engagement among Nigerian bank employees: The mediating role of transformational leadership style
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Gabriel C. Kanu --- , Nigeria Anene M. Ezeh --- , Nigeria Ikechukwu V. N. Ujoatuonu --- , Nigeria Sampson O. Elom --- , Nigeria Lawrence E. Ugwu --- , NigeriaThis study aimed to examine the relationship between employee perceptions of their organisational reputation and employee work engagement, and the role of transformational leadership style in that relationship. The study sample comprised 183 employees of Nigerian banks (female = 52.5%; managers = 9.8%; mean... -
COVID-19 context and job insecurity among casual employees: The predictive value of education, financial stress, and coping ability
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Abiodun Musbau Lawal --- Federal University Oye-Ekiti, Nigeria Erhabor Sunday Idemudia --- North-West University, South Africa Constance Karing --- Friedrich-Schiller-University, Germany Babatunde Mustapha Bello --- Lagos State University, NigeriaThis study examined COVID-19 mitigation and job insecurity among casual employees and the role of educational attainment, coping ability, and financial stress in that relationship. We surveyed 238 casual employees from five industries in the Southwestern part of Nigeria (female=... -
Employee perceptions of key retention factors in the mining industry: A qualitative study
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Lehlogonolo Hadebe --- University of South Africa, South Africa Cebile Tebele --- University of South Africa, South Africa Elzabé Nel --- University of South Africa, South AfricaDespite the significant challenges faced by its employees, the South African mining industry continues to contribute to the economy. This study explored employee retention factors in the South African mining industry from the perspective of high-performing employees. Five high-performing employees... -
Employee turnover intention: The predictive role of work-related burnout and psychosocial climate among university workers
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Michael Afari Baidoo --- University of Education, Ghana Edward Wilson Ansah --- University of Cape Coast, Ghana Samuel Essien-Baidoo --- University of Cape Coast, GhanaThis study aimed to investigate the extent to which work-related burnout and psychosocial environment predicted intention to leave employment. This cross-sectional survey sampled 1 222 Ghanaian university employees (females = 37.1%; age range = 18 to above 60 years; mean... -
Pay satisfaction and work–life balance among Nigerian bank employees: The roles of psychological empowerment and gender
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Gabriel C. Kanu --- University of Nigeria, Nigeria Ijeoma C. Odinko --- University of Nigeria, Nigeria Ikechukwu V. N. Ujoatuonu --- University of Nigeria, NigeriaThis study examined the roles of psychological empowerment and gender in the relationship between pay satisfaction and work–life balance among bank employees. In total, 393 Nigerian bank employees participated in the study (female (49.36%; mean age = 32.07, SD =... -
Leadership styles and employees’ commitment toward the national digital payment strategy: Multilevel mediating role of job satisfaction
Item type: Journal Article • Journal: African Journal of Science, Technology, Innovation and Development • Authors: Mekuanint Abera Timbula --- Gujarat University, India Chetana Marvadi --- Gujarat University, IndiaThis study examined the effect of leadership styles on employees' organizational commitment towards the National Digital Payments Strategy (NDPS) and the mediating role of job satisfaction. A self-administered questionnaire was employed to obtain survey data from twelve microfinance institutions in... -
How can work improve family life quality? The influence of thriving at work on family role performance and work–family balance satisfaction
Item type: Journal Article • Journal: Journal of Psychology in Africa • Authors: Shaoqing Su --- Northwest Normal University, People’s Republic of China Baoyan Yang --- Northwest Normal University, People’s Republic of China Zhaobiao Zong --- East China Normal University, People’s Republic of China Zhao Zhang --- Lanzhou Modern Vocational College, People’s Republic of ChinaThis study examined how career success related to employees’ family life quality, with interpersonal capitalisation between employees’ work and family life, controlling for employees’ proactive personality. We sampled married employees from Northwest China (n = 154, females = 53.2%, mean... -
Walk a mile in the customers’ shoes: The prospective role of wisdom and emotional intelligence in shaping customer-focused perspective-taking
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: David Amani --- University of Dodoma, TanzaniaThis study investigates the interplay of wisdom and emotional intelligence as antecedents of customer-focused perspective-taking in the hospitality industry. Grounded in the balance theory of wisdom, the study develops a research model hypothesising that wisdom, comprising cognitive, reflective and affective... -
Treat others just as you want to be treated: Capitalising on employees’ religiosity and emotional intelligence to nurture customer-focused perspective-taking
Item type: Journal Article • Journal: Research in Hospitality Management • Authors: David Amani --- University of Dodoma, TanzaniaAlthough the contribution of customer-focused perspective-taking in enhancing service performance has been extensively acknowledged in the literature, there is limited evidence on its antecedents. This study, therefore, tested a hypothesised model examining the interplay between employees’ religiosity and emotional intelligence...