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  1. If COVID-19 doesn’t kill you, uber eats will: hospitality entrepreneurs’ views on online food aggregators

    If COVID-19 doesn’t kill you, uber eats will: hospitality entrepreneurs’ views on online food aggregators

    Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Andy Erickson --- Auckland University of Technology, New Zealand
    Even before COVID-19 changed the world, hospitality operators were struggling to understand how to cope with the short-term benefits but potentially long-term damage to their business model of collaborating with food aggregators. The ease of accessing a well-managed customer interface...
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