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   The impact of onboarding practices on employee retention in the cruise industry

   Item type: Journal Article • Journal: Research in Hospitality Management • Authors: Marijn Zuiker --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The Netherlands Rodney Westerlaken --- Hotel Management School Leeuwarden, NHL Stenden University of Applied Sciences, The Netherlands

   This study investigates effective onboarding practices in the cruise industry, examining the interplay between onboarding, hospitality and seafaring occupations due to limited existing research. Using an exploratory mixed-method approach, the researchers employed insider and outsider perspectives to critically analyse employee...

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