Article

Challenges experienced by healthcare workers in managing patients with hearing impairment at a primary health care setting: a descriptive case study

Published in: South African Family Practice
Volume 60, issue 6, 2018 , pages: 207–211
DOI: 10.1080/20786190.2018.1507566
Author(s): S OrrieDivision of Family Medicine, School of Public Health and Family Medicine, South Africa, T MotsohiDivision of Family Medicine, School of Public Health and Family Medicine, South Africa

Abstract

There has been little research on the experiences of healthcare workers (HCWs) with deaf/hearing impaired (HI) clients. Anecdotal evidence suggests that HCWs experience challenges, but little is reported on how they manage these challenges. Interactions with and care of deaf/Deaf and HI patients by clinicians has yielded several questions around communication and assessment strategies, as well as comparative quality of health care for deaf/Deaf and HI clients. This research was intended to further the understanding and knowledge of these aspects of health care of deaf/Deaf and HI clients.

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