Communication in diabetes management: overcoming the challenges

Abstract

Medicine is both a science and an art; a delicate balancing act of scientific diagnostic reasoning and management on the one hand, and the development and nurturing of a relationship with another person, on the other. Patients seek a healthcare provider who can provide them with a service. They want someone who will provide explanations, answer their questions, and alleviate their fears. Patient adherence to chronic medication regimens is greatly improved if a bond of trust exists, to sustain a strong doctor-patient relationship.