Article

Self-esteem, employability attributes, and retention factors of employees within the financial sector

Published in: Journal of Psychology in Africa
Volume 27, issue 5, 2017, pages: 393–399
DOI: 10.1080/14330237.2017.1347771
Author(s): Ingrid L. PotgieterDepartment of Human Resource Management, South Africa, Lemakatso MawandeDepartment of Human Resource Management, South Africa

Abstract

This study explored the relationship between personal factors and job retention in a South African financial services sector setting. A non-probability purposive sample of employees (n = 383; females = 57%, black = 42%) of two financial institutions were participants (age range = 25 to 65; middle management = 34%). The employees reported on their self-esteem, employability attributes, and job retention factors. The data were analysed to predict job retention factors from the personal factors of self-esteem and employability. The results indicate overall self-esteem, employability attributes, and age to significantly and positively predict job retention factors of employees within the financial services industry. The self-esteem psychological aspects of general self-esteem, social self-esteem, and personal self-esteem, uniquely predicted job retention factors. Additionally, the employability attributes of career self-management, cultural competence, self-efficacy career resilience, sociability, entrepreneurial orientation, proactivity, and emotional literacy uniquely predicted job retention factors.

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